Kathy Hall, thank you for reporting this and helping make Ubuntu better. As per http://support.toshiba.com/support/modelHome?freeText=2759785 an update to your computer's buggy and outdated BIOS is available (1.70). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-1.70 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1499106 Title: wifi will not connect Status in linux package in Ubuntu: Incomplete Bug description: It ask for security code but when the correct one is entered, it does not connect, but requests the security code again. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-63-generic 3.13.0-63.103 ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25 Uname: Linux 3.13.0-63-generic i686 ApportVersion: 2.14.1-0ubuntu3.13 Architecture: i386 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Wed Sep 23 19:01:09 2015 HibernationDevice: RESUME=UUID=e9665013-ce8f-4a57-bdfc-e4b94a46e01c InstallationDate: Installed on 2013-09-22 (731 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424) MachineType: TOSHIBA Satellite C655 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=95c31564-e6e0-4bf1-944e-89177a3d0c32 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-63-generic N/A linux-backports-modules-3.13.0-63-generic N/A linux-firmware 1.127.15 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-05-03 (508 days ago) dmi.bios.date: 09/02/2010 dmi.bios.vendor: INSYDE dmi.bios.version: 1.40 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr1.40:bd09/02/2010:svnTOSHIBA:pnSatelliteC655:pvrPSC08U-02D037:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Satellite C655 dmi.product.version: PSC08U-02D037 dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1499106/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
