Robert Ancell, thank you for reporting this and helping make Ubuntu better. As per http://www.mytoshiba.com.au/support/computers/satellite/p50w/psvp2a- 00f002/download?os=32 an update to your computer's buggy and outdated BIOS is available (1.60). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-1.60 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Summary changed: - Touchscreen no longer working on Toshiba P50W + [Toshiba P50W-B00F] Touchscreen no longer working -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1498667 Title: [Toshiba P50W-B00F] Touchscreen no longer working Status in linux package in Ubuntu: Incomplete Bug description: Sometime in the last month or so my touchscreen stopped working on my Toshiba P50W. The dmesg log shows it constantly reconnecting to it: [ 556.407964] usb 1-4: new full-speed USB device number 119 using xhci_hcd [ 556.538341] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381 [ 556.538347] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0 [ 556.538349] usb 1-4: Product: Touchscreen [ 556.538351] usb 1-4: Manufacturer: ELAN [ 556.538505] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes [ 556.547788] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A1/input/input2374 [ 556.600478] hid-multitouch 0003:04F3:0381.04A1: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0 [ 556.600584] usb 1-4: USB disconnect, device number 119 [ 556.860456] usb 1-4: new full-speed USB device number 120 using xhci_hcd [ 556.990494] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381 [ 556.990500] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0 [ 556.990503] usb 1-4: Product: Touchscreen [ 556.990506] usb 1-4: Manufacturer: ELAN [ 556.990755] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes [ 557.001248] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A2/input/input2376 [ 557.002517] hid-multitouch 0003:04F3:0381.04A2: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0 [ 557.013831] usb 1-4: USB disconnect, device number 120 ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-11-generic 4.2.0-11.13 ProcVersionSignature: Ubuntu 4.2.0-11.13-generic 4.2.1 Uname: Linux 4.2.0-11-generic x86_64 ApportVersion: 2.18.1-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bob 2041 F.... pulseaudio /dev/snd/controlC0: bob 2041 F.... pulseaudio CurrentDesktop: Unity Date: Wed Sep 23 09:46:25 2015 HibernationDevice: RESUME=UUID=5033984a-21af-482d-a1fd-c075e818cd12 InstallationDate: Installed on 2013-12-26 (635 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: TOSHIBA Satellite P50W-B ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-11-generic root=UUID=885f0f10-b818-4eb4-8ff4-d067e16bef2f ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.2.0-11-generic N/A linux-backports-modules-4.2.0-11-generic N/A linux-firmware 1.148 SourcePackage: linux UpgradeStatus: Upgraded to wily on 2013-12-26 (635 days ago) dmi.bios.date: 08/08/2014 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.40 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis ManuFacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr1.40:bd08/08/2014:svnTOSHIBA:pnSatelliteP50W-B:pvrPSVP2A-00F002:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite P50W-B dmi.product.version: PSVP2A-00F002 dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1498667/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
