Acer has confirmed me that they have hardware issues with Acer V3-371 's touchpad mouse.
I contacted Acer's support here in Finland and immediately after describing the problem on the phone I received a RMA number to send the device for repairs. Acer repaired the device and returned it to me. The repair note said that grounding of the touchpad mouse had been fixed. Unfortunately the problem came back in about two weeks. Acer took the laptop back for repairs again. This time they changed entire touchpad to another one from another device manufacturer. The device is now working normally. Let's hope it keeps that way. Best Regards, Jukka -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1429933 Title: [Acer Aspire V3-371] Sometimes, cursor jumps around if touchpad is in use Status in linux package in Ubuntu: Triaged Bug description: If using the touchpad, the cursor jumps around on the screen. It seems to me that there are also some events (like clicks) that get fired. This issue can be worked around by disabling and enabling the touchpad (pressing Fn+F7 twice) but it will reappear after a certain amount of time. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-31-generic 3.16.0-31.41 ProcVersionSignature: Ubuntu 3.16.0-31.41-generic 3.16.7-ckt5 Uname: Linux 3.16.0-31-generic x86_64 ApportVersion: 2.14.7-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: tobbe 2027 F.... pulseaudio /dev/snd/controlC0: tobbe 2027 F.... pulseaudio CurrentDesktop: LXDE Date: Mon Mar 9 18:36:06 2015 EcryptfsInUse: Yes InstallationDate: Installed on 2015-01-14 (53 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Acer Aspire V3-371 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic.efi.signed root=UUID=65b5fce9-8d44-4a6c-923f-4eff3e0a9d1c ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-31-generic N/A linux-backports-modules-3.16.0-31-generic N/A linux-firmware 1.138.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/19/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.15 dmi.board.asset.tag: No Asset Tag dmi.board.name: Aspire V3-371 dmi.board.vendor: Acer dmi.board.version: V1.15 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.15 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd11/19/2014:svnAcer:pnAspireV3-371:pvrV1.15:rvnAcer:rnAspireV3-371:rvrV1.15:cvnAcer:ct10:cvrV1.15: dmi.product.name: Aspire V3-371 dmi.product.version: V1.15 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1429933/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
