Thank you for taking the time to report this bug and helping to make
Ubuntu better. Reviewing your dmesg attachment in this bug report it
seems that there is a problem with your hardware. I recommend
performing a back up and then investigating the situation. Measures you
might take include checking cable connections and using software tools
to investigate the health of your hardware. In the event that is is not
in fact an error with your hardware please set the bug's status back to
New. Thanks and good luck!
[This is an automated message. I apologize if it reached you
inappropriately; please just reply to this message indicating so.]
** Tags added: hardware-error
** Changed in: linux-lts-utopic (Ubuntu)
Importance: Undecided => Low
** Changed in: linux-lts-utopic (Ubuntu)
Status: New => Invalid
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-utopic in Ubuntu.
https://bugs.launchpad.net/bugs/1492440
Title:
package linux-image-3.16.0-43-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 255
Status in linux-lts-utopic package in Ubuntu:
Invalid
Bug description:
this bug prevents the software updater to run successfully. Using
'sudo apt-get -f install' and 'sudo apt-get update' and several other
basic apt-get commands, the list is updated but installing does not
work.
I hope you can fix it!
Good luck and UBUNTU is AWESOME!!!
Stefan
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-43-generic (not installed)
ProcVersionSignature: Ubuntu 3.16.0-39.53~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Fri Sep 4 21:42:54 2015
DpkgHistoryLog:
Start-Date: 2015-09-04 21:42:43
Commandline: apt-get -f install
Install: linux-image-3.16.0-43-generic:amd64 (3.16.0-43.58~14.04.1,
automatic), linux-image-3.16.0-41-generic:amd64 (3.16.0-41.57~14.04.1,
automatic), linux-headers-3.16.0-48:amd64 (3.16.0-48.64~14.04.1, automatic),
linux-image-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic),
linux-headers-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic),
linux-image-extra-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic)
Upgrade: linux-image-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39),
linux-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39),
linux-headers-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39)
DuplicateSignature: package:linux-image-3.16.0-43-generic:(not
installed):subprocess new pre-installation script returned error exit status 255
ErrorMessage: subprocess new pre-installation script returned error exit
status 255
InstallationDate: Installed on 2015-03-30 (157 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
SourcePackage: linux-lts-utopic
Title: package linux-image-3.16.0-43-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 255
UpgradeStatus: No upgrade log present (probably fresh install)
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