Oliver Story, could you please test the latest upstream kernel available
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue. Please do not test the
daily folder, but the one all the way at the bottom. Once you've tested the
upstream kernel, please comment on which kernel version specifically you
tested. If this bug is fixed in the mainline kernel, please add the following
tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For
example:
kernel-fixed-upstream-v3.11-rc7
This can be done by clicking on the yellow circle with a black pencil icon next
to the word Tags located at the bottom of the bug description. As well, please
remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: needs-crash-log
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1125136
Title:
05e3:0732 [P8H77-M PRO] Read errors and kernel panic - genesys USB3
internal card reader
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have an Astrotek USB 3.0 internal card reader in my new computer,
plugged into the USB3 header on the mainboard. The reader is
apparently controlled by the Genesys gl3220 chip. It has two LEDs on
the front: one red to indicate power, the other green to indicate card
access/read/write. It also has a USB3 port on the front, which seems
to work fine with USB sticks.
I have a 16GB SD card from my camera. When I put it in the SD slot, I
would expect the card to be detected with the option given to open it
in Nautilus etc. Instead, the green light flashes on and off
repeatedly. dmesg reports a series of messages related to xHCI
followed by "Unhandled error code". I will attach an excerpt from
dmesg from this incident, which was reliably repeatable.
I have tried some different BIOS settings for the USB system:
- Firstly I changed xHCI from "Smart Auto" to "Enabled", logged in, then
tested again with an old 256MB SD card. This was mounted automatically but
when I tried to create a folder on the card I received a dialogue box reporting
an input/output error. Dmesg reported similar xHCI errors as when I tried the
16GB card. I began to file a bug report, and part way through was dumped to a
text console with a kernel panic message (which appeared to stem from
usb_storage). As I have no other USB devices plugged in I presume this is again
from the card reader.
- Secondly I toggled the ASUS Bios "EHCI handoff", which I think was
"disabled" by default and I set it to "enabled". With this set I got a
kernel panic shortly after logging in, but without inserting a card in
the card reader at all. I have screenshots of these kernel panics if
they are of use.
I am writing this bug report having rebooted the computer, reset the
USB BIOS settings and restarted and the card reader's red power light
is not on at all, hence the ubuntu-bug-generated output may not show
the card reader.
WORKAROUND: The card reader continues to work as expected if the BIOS
USB setting "xHCI" is set to "enabled".
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-generic 3.5.0.23.29
ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: oliver 1942 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211
not found.
CurrentDmesg: [ 5.927548] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link
becomes ready
Date: Thu Feb 14 22:37:43 2013
HibernationDevice: RESUME=UUID=d9056455-e6ff-497b-acd2-908669c21bc8
InstallationDate: Installed on 2013-02-06 (7 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-23-generic
root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-23-generic N/A
linux-backports-modules-3.5.0-23-generic N/A
linux-firmware 1.95
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/10/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1005
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H77-M PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1005:bd12/10/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-MPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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