*** This bug is a duplicate of bug 1449401 ***
https://bugs.launchpad.net/bugs/1449401
** Changed in: linux (Ubuntu)
Importance: Undecided => Critical
** This bug has been marked a duplicate of bug 1449401
After 14.10 updates to kernel 3.16.0-36, system is not booting, resulting in
black screen due to NULL pointer in intel_ring_init_seqno
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https://bugs.launchpad.net/bugs/1451010
Title:
Update to linux-image-3.16.0-36-generic:amd64 hardrive unaccssible on
reboot
Status in linux package in Ubuntu:
Confirmed
Bug description:
*Actual Behaviour*
After installing latest upgrades this morning on my HP ProBook 470
G2/2249 on rebooting the system did not come to life. It powered to
bios and then a blank screen on booting Ubuntu which lasted about 3
minutes until I powered off and rebooted to the previous kernel.
I purchased this laptop only 6 weeks ago, so I doubt that this might
be an issue with the old BIOS, however I should add that to get around
a preinstalled windows 8(removed) and install UBUNTU I disabled UEFI
in the BIOS and switched to a legacy BIOS.
*What was expected*
After upgrade and reboot the system would boot as normal with the new
kernel.
*What happened instead*
After BIOS came to life the screen remained black for about 3 minutes
before I decided to power down and reboot to previous kernel.
*From /var/log/syslog*
May 2 09:43:43 lakota anacron[1133]: Job `cron.daily' terminated (mailing
output)
May 2 09:43:43 lakota anacron[1133]: Can't find sendmail at
/usr/sbin/sendmail, not mailing output
May 2 09:43:43 lakota anacron[1133]: Normal exit (1 job run)
May 2 09:55:22 lakota dbus[775]: [system] Activating service
name='org.debian.apt' (using servicehelper)
May 2 09:55:23 lakota AptDaemon: INFO: Initializing daemon
May 2 09:55:23 lakota dbus[775]: [system] Successfully activated service
'org.debian.apt'
May 2 09:55:23 lakota AptDaemon.PackageKit: INFO: Initializing PackageKit
compat layer
May 2 09:55:23 lakota AptDaemon: INFO: CommitPackages() was called:
dbus.Array([dbus.String('linux-headers-3.16.0-36'),
dbus.String('linux-headers-3.16.0-36-generic'),
dbus.String('linux-image-3.16.0-36-generic'),
dbus.String('linux-image-extra-3.16.0-36-generic')],
signature=dbus.Signature('s')), dbus.Array([dbus.String('')],
signature=dbus.Signature('s')), dbus.Array([dbus.String('')],
signature=dbus.Signature('s')), dbus.Array([dbus.String('')],
signature=dbus.Signature('s')), dbus.Array([dbus.String('libcurl3'),
dbus.String('libcurl3-gnutls'), dbus.String('linux-generic'),
dbus.String('linux-headers-generic'), dbus.String('linux-image-generic'),
dbus.String('linux-libc-dev')], signature=dbus.Signature('s')),
dbus.Array([dbus.String('')], signature=dbus.Signature('s'))
May 2 09:55:23 lakota AptDaemon.Trans: INFO: Queuing transaction
/org/debian/apt/transaction/252b02651e2443ad99e5eb6eba7cb41d
May 2 09:55:23 lakota AptDaemon.Worker: INFO: Simulating trans:
/org/debian/apt/transaction/252b02651e2443ad99e5eb6eba7cb41d
May 2 09:55:24 lakota AptDaemon.Worker: INFO: Committing packages:
dbus.Array([dbus.String('linux-headers-3.16.0-36'),
dbus.String('linux-headers-3.16.0-36-generic'),
dbus.String('linux-image-3.16.0-36-generic'),
dbus.String('linux-image-extra-3.16.0-36-generic')],
signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')),
dbus.Array([], signature=dbus.Signature('s')), dbus.Array([],
signature=dbus.Signature('s')), dbus.Array([dbus.String('libcurl3'),
dbus.String('libcurl3-gnutls'), dbus.String('linux-generic'),
dbus.String('linux-headers-generic'), dbus.String('linux-image-generic'),
dbus.String('linux-libc-dev')], signature=dbus.Signature('s')), dbus.Array([],
signature=dbus.Signature('s'))
May 2 09:55:34 lakota AptDaemon.Worker: INFO: Processing transaction
/org/debian/apt/transaction/252b02651e2443ad99e5eb6eba7cb41d
May 2 09:56:56 lakota NetworkManager[1028]: <info> kernel firmware directory
'/lib/firmware' changed
May 2 09:57:46 lakota kernel: [ 1379.290174] SGI XFS with ACLs, security
attributes, realtime, large block/inode numbers, no debug enabled
May 2 09:57:46 lakota kernel: [ 1379.311341] JFS: nTxBlock = 8192, nTxLock =
65536
May 2 09:57:46 lakota kernel: [ 1379.354190] ntfs: driver 2.1.30 [Flags: R/O
MODULE].
May 2 09:57:46 lakota kernel: [ 1379.399975] QNX4 filesystem 0.2.3
registered.
May 2 09:57:46 lakota kernel: [ 1379.490093] raid6: sse2x1 9333 MB/s
May 2 09:57:46 lakota kernel: [ 1379.558152] raid6: sse2x2 11085 MB/s
May 2 09:57:46 lakota kernel: [ 1379.626203] raid6: sse2x4 13212 MB/s
May 2 09:57:46 lakota kernel: [ 1379.694258] raid6: avx2x1 15509 MB/s
May 2 09:57:46 lakota kernel: [ 1379.762316] raid6: avx2x2 20548 MB/s
May 2 09:57:47 lakota kernel: [ 1379.830367] raid6: avx2x4 23546 MB/s
May 2 09:57:47 lakota kernel: [ 1379.830368] raid6: using algorithm avx2x4
(23546 MB/s)
May 2 09:57:47 lakota kernel: [ 1379.830370] raid6: using avx2x2 recovery
algorithm
May 2 09:57:47 lakota kernel: [ 1379.841991] xor: automatically using best
checksumming function:
May 2 09:57:47 lakota kernel: [ 1379.878407] avx : 28647.000 MB/sec
May 2 09:57:47 lakota kernel: [ 1379.918684] Btrfs loaded
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/05efi on mounted /dev/sda1
May 2 09:57:47 lakota 05efi: debug: Not on UEFI platform
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/10freedos on mounted /dev/sda1
May 2 09:57:47 lakota 10freedos: debug: /dev/sda1 is not a FAT partition:
exiting
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/10qnx on mounted /dev/sda1
May 2 09:57:47 lakota 10qnx: debug: /dev/sda1 is not a QNX4 partition:
exiting
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/20macosx on mounted /dev/sda1
May 2 09:57:47 lakota macosx-prober: debug: /dev/sda1 is not an HFS+
partition: exiting
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/20microsoft on mounted /dev/sda1
May 2 09:57:47 lakota 20microsoft: debug: /dev/sda1 is not a MS partition:
exiting
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/30utility on mounted /dev/sda1
May 2 09:57:47 lakota 30utility: debug: /dev/sda1 is not a FAT partition:
exiting
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/40lsb on mounted /dev/sda1
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/70hurd on mounted /dev/sda1
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/80minix on mounted /dev/sda1
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/83haiku on mounted /dev/sda1
May 2 09:57:47 lakota 83haiku: debug: /dev/sda1 is not a BeFS partition:
exiting
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/90linux-distro on mounted /dev/sda1
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/90solaris on mounted /dev/sda1
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/50mounted-tests on /dev/sda2
May 2 09:57:47 lakota kernel: [ 1380.381177] EXT4-fs (sda2): unable to read
superblock
May 2 09:57:47 lakota kernel: [ 1380.382131] EXT4-fs (sda2): unable to read
superblock
May 2 09:57:47 lakota kernel: [ 1380.383034] EXT4-fs (sda2): unable to read
superblock
May 2 09:57:47 lakota kernel: [ 1380.384027] FAT-fs (sda2): invalid media
value (0xab)
May 2 09:57:47 lakota kernel: [ 1380.384030] FAT-fs (sda2): Can't find a
valid FAT filesystem
May 2 09:57:47 lakota kernel: [ 1380.387272] XFS (sda2): Invalid superblock
magic number
May 2 09:57:47 lakota kernel: [ 1380.397131] FAT-fs (sda2): invalid media
value (0xab)
May 2 09:57:47 lakota kernel: [ 1380.397134] FAT-fs (sda2): Can't find a
valid FAT filesystem
May 2 09:57:47 lakota kernel: [ 1380.400068] MINIX-fs: unable to read
superblock
May 2 09:57:47 lakota kernel: [ 1380.406658] attempt to access beyond end of
device
May 2 09:57:47 lakota kernel: [ 1380.406662] sda2: rw=16, want=3, limit=2
May 2 09:57:47 lakota kernel: [ 1380.406663] hfsplus: unable to find HFS+
superblock
May 2 09:57:47 lakota kernel: [ 1380.425608] qnx4: no qnx4 filesystem (no
root dir).
May 2 09:57:47 lakota kernel: [ 1380.426974] You didn't specify the type of
your ufs filesystem
May 2 09:57:47 lakota kernel: [ 1380.426974]
May 2 09:57:47 lakota kernel: [ 1380.426974] mount -t ufs -o
ufstype=sun|sunx86|44bsd|ufs2|5xbsd|old|hp|nextstep|nextstep-cd|openstep ...
May 2 09:57:47 lakota kernel: [ 1380.426974]
May 2 09:57:47 lakota kernel: [ 1380.426974] >>>WARNING<<< Wrong ufstype may
corrupt your filesystem, default is ufstype=old
May 2 09:57:47 lakota kernel: [ 1380.428961] hfs: can't find a HFS
filesystem on dev sda2
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/50mounted-tests on /dev/sda5
May 2 09:57:47 lakota os-prober: debug: running
/usr/lib/os-probes/50mounted-tests on /dev/mapper/ubuntu--vg-swap_1
May 2 09:57:47 lakota 50mounted-tests: debug: /dev/mapper/ubuntu--vg-swap_1
type not recognised; skipping
May 2 09:57:47 lakota os-prober: debug: os detected by
/usr/lib/os-probes/50mounted-tests
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/05efi on mounted /dev/sda1
May 2 09:58:01 lakota 05efi: debug: Not on UEFI platform
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/10freedos on mounted /dev/sda1
May 2 09:58:01 lakota 10freedos: debug: /dev/sda1 is not a FAT partition:
exiting
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/10qnx on mounted /dev/sda1
May 2 09:58:01 lakota 10qnx: debug: /dev/sda1 is not a QNX4 partition:
exiting
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/20macosx on mounted /dev/sda1
May 2 09:58:01 lakota macosx-prober: debug: /dev/sda1 is not an HFS+
partition: exiting
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/20microsoft on mounted /dev/sda1
May 2 09:58:01 lakota 20microsoft: debug: /dev/sda1 is not a MS partition:
exiting
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/30utility on mounted /dev/sda1
May 2 09:58:01 lakota 30utility: debug: /dev/sda1 is not a FAT partition:
exiting
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/40lsb on mounted /dev/sda1
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/70hurd on mounted /dev/sda1
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/80minix on mounted /dev/sda1
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/83haiku on mounted /dev/sda1
May 2 09:58:01 lakota 83haiku: debug: /dev/sda1 is not a BeFS partition:
exiting
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/90linux-distro on mounted /dev/sda1
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/mounted/90solaris on mounted /dev/sda1
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/50mounted-tests on /dev/sda2
May 2 09:58:01 lakota kernel: [ 1394.141872] EXT4-fs (sda2): unable to read
superblock
May 2 09:58:01 lakota kernel: [ 1394.142796] EXT4-fs (sda2): unable to read
superblock
May 2 09:58:01 lakota kernel: [ 1394.143697] EXT4-fs (sda2): unable to read
superblock
May 2 09:58:01 lakota kernel: [ 1394.144614] FAT-fs (sda2): invalid media
value (0xab)
May 2 09:58:01 lakota kernel: [ 1394.144616] FAT-fs (sda2): Can't find a
valid FAT filesystem
May 2 09:58:01 lakota kernel: [ 1394.147602] XFS (sda2): Invalid superblock
magic number
May 2 09:58:01 lakota kernel: [ 1394.149635] FAT-fs (sda2): invalid media
value (0xab)
May 2 09:58:01 lakota kernel: [ 1394.149638] FAT-fs (sda2): Can't find a
valid FAT filesystem
May 2 09:58:01 lakota kernel: [ 1394.152416] MINIX-fs: unable to read
superblock
May 2 09:58:01 lakota kernel: [ 1394.153413] attempt to access beyond end of
device
May 2 09:58:01 lakota kernel: [ 1394.153417] sda2: rw=16, want=3, limit=2
May 2 09:58:01 lakota kernel: [ 1394.153420] hfsplus: unable to find HFS+
superblock
May 2 09:58:01 lakota kernel: [ 1394.154458] qnx4: no qnx4 filesystem (no
root dir).
May 2 09:58:01 lakota kernel: [ 1394.155308] You didn't specify the type of
your ufs filesystem
May 2 09:58:01 lakota kernel: [ 1394.155308]
May 2 09:58:01 lakota kernel: [ 1394.155308] mount -t ufs -o
ufstype=sun|sunx86|44bsd|ufs2|5xbsd|old|hp|nextstep|nextstep-cd|openstep ...
May 2 09:58:01 lakota kernel: [ 1394.155308]
May 2 09:58:01 lakota kernel: [ 1394.155308] >>>WARNING<<< Wrong ufstype may
corrupt your filesystem, default is ufstype=old
May 2 09:58:01 lakota kernel: [ 1394.156974] hfs: can't find a HFS
filesystem on dev sda2
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/50mounted-tests on /dev/sda5
May 2 09:58:01 lakota os-prober: debug: running
/usr/lib/os-probes/50mounted-tests on /dev/mapper/ubuntu--vg-swap_1
May 2 09:58:01 lakota 50mounted-tests: debug: /dev/mapper/ubuntu--vg-swap_1
type not recognised; skipping
May 2 09:58:01 lakota os-prober: debug: os detected by
/usr/lib/os-probes/50mounted-tests
May 2 09:58:03 lakota AptDaemon.Worker: INFO: Finished transaction
/org/debian/apt/transaction/252b02651e2443ad99e5eb6eba7cb41d
May 2 09:58:18 lakota colord: device removed: xrandr-AU Optronics
May 2 09:58:18 lakota colord: Profile removed:
icc-1aae3fb0f0ca1353e9f1b313cf58eca8
May 2 09:58:18 lakota dbus[775]: [system] Activating service
name='org.freedesktop.systemd1' (using servicehelper)
May 2 09:58:18 lakota dbus[775]: [system] Successfully activated service
'org.freedesktop.systemd1'
May 2 09:58:18 lakota rsyslogd: [origin software="rsyslogd"
swVersion="7.4.4" x-pid="672" x-info="http://www.rsyslog.com";] exiting on
signal 15.
*System Info*
DMI: Hewlett-Packard HP ProBook 470 G2/2249, BIOS M73 Ver. 01.00
11/27/2014
$ lsb_release -rd
Description: Ubuntu 14.10
Release: 14.10
$ apt-cache policy linux-image-3.16.0-36-generic
linux-image-3.16.0-36-generic:
Installed: 3.16.0-36.48
Candidate: 3.16.0-36.48
Version table:
*** 3.16.0-36.48 0
500 http://ftp.cvut.cz/ubuntu/ utopic-updates/main amd64 Packages
500 http://ftp.cvut.cz/ubuntu/ utopic-security/main amd64 Packages
100 /var/lib/dpkg/status
$ apt-cache policy linux-image-extra-3.16.0-36-generic
linux-image-extra-3.16.0-36-generic:
Installed: 3.16.0-36.48
Candidate: 3.16.0-36.48
Version table:
*** 3.16.0-36.48 0
500 http://ftp.cvut.cz/ubuntu/ utopic-updates/main amd64 Packages
500 http://ftp.cvut.cz/ubuntu/ utopic-security/main amd64 Packages
100 /var/lib/dpkg/status
/var/log/apt/history
Start-Date: 2015-05-02 09:56:50
Commandline: aptdaemon role='role-commit-packages' sender=':1.92'
Install: linux-image-3.16.0-36-generic:amd64 (3.16.0-36.48),
linux-headers-3.16.0-36-generic:amd64 (3.16.0-36.48),
linux-headers-3.16.0-36:amd64 (3.16.0-36.48),
linux-image-extra-3.16.0-36-generic:amd64 (3.16.0-36.48)
Upgrade: linux-headers-generic:amd64 (3.16.0.34.35, 3.16.0.36.37),
libcurl3:amd64 (7.37.1-1ubuntu3.2, 7.37.1-1ubuntu3.4), linux-libc-dev:amd64
(3.16.0-34.47, 3.16.0-36.48), linux-image-generic:amd64 (3.16.0.34.35,
3.16.0.36.37), libcurl3-gnutls:amd64 (7.37.1-1ubuntu3.2, 7.37.1-1ubuntu3.4),
linux-generic:amd64 (3.16.0.34.35, 3.16.0.36.37)
End-Date: 2015-05-02 09:58:03
$ mount
/dev/mapper/ubuntu--vg-root on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw,nodev,noexec,nosuid)
sysfs on /sys type sysfs (rw,nodev,noexec,nosuid)
none on /sys/fs/cgroup type tmpfs (rw,uid=0,gid=0,mode=0755,size=1024)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
udev on /dev type devtmpfs (rw,mode=0755)
devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755)
none on /run/lock type tmpfs (rw,nodev,noexec,nosuid,size=5242880)
none on /run/shm type tmpfs (rw,nosuid,nodev)
none on /run/user type tmpfs (rw,nodev,noexec,nosuid,size=104857600,mode=0755)
none on /sys/fs/pstore type pstore (rw)
/dev/sda1 on /boot type ext2 (rw)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc
(rw,nodev,noexec,nosuid)
systemd on /sys/fs/cgroup/systemd type cgroup
(rw,nosuid,noexec,nodev,none,name=systemd)
/home/.ecryptfs/karl/.Private on /home/karl type ecryptfs
(ecryptfs_check_dev_ruid,ecryptfs_cipher=aes,ecryptfs_key_bytes=16,ecryptfs_unlink_sigs,ecryptfs_sig=d045d501883c5375,ecryptfs_fnek_sig=e35ae91090faa715)
gvfsd-fuse on /run/user/1000/gvfs type fuse.gvfsd-fuse
(rw,nosuid,nodev,user=karl)
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