Public bug reported:
Not sure how much of this is included automatically. This is an old
laptop. This is a new install of Ubuntu 14.04. A little bit ago, while
attempting to install a lot of updates through the GUI, after I had
locked the screen, the laptop seemed to go unresponsive. I switched
over to a virtual terminal (Ctrl+Alt+F1). At first there was a message
saying the GPU had crashed or locked or something and that it was
switched to a frame buffer.
There's definitely some sort of issue with the graphics card: when I
press Alt+Tab, the small window previews appear garbled.
Anyway, here's /proc/cpuinfo:
wyrd@T-800:~$ cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 15
model : 104
model name : AMD Turion(tm) 64 X2 Mobile Technology TL-58
stepping : 2
microcode : 0x83
cpu MHz : 800.000
cache size : 512 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov
pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm
3dnowext 3dnow rep_good nopl extd_apicid pni cx16 lahf_lm cmp_legacy svm
extapic cr8_legacy 3dnowprefetch lbrv
bogomips : 1600.21
TLB size : 1024 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 40 bits physical, 48 bits virtual
power management: ts fid vid ttp tm stc 100mhzsteps
wyrd@T-800:~$ cat /proc/version_signature
Ubuntu 3.13.0-32.57-generic 3.13.11.4
I would add the output from lpci, but I can't see a place to attach
files.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-49-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: wyrd 2061 F.... pulseaudio
Date: Fri Apr 17 21:03:43 2015
DuplicateSignature: package:linux-image-3.13.0-49-generic:(not
installed):subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit status
128
HibernationDevice: RESUME=UUID=421559fb-6830-415f-8a44-ad553a75010d
InstallationDate: Installed on 2015-04-18 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-49-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.05
dmi.board.name: 30EA
dmi.board.vendor: Quanta
dmi.board.version: 86.09
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.05:bd12/07/2007:svnHewlett-Packard:pn:pvrRev1:rvnQuanta:rn30EA:rvr86.09:cvnQuanta:ct10:cvrN/A:
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package need-duplicate-check trusty
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1445705
Title:
package linux-image-3.13.0-49-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
Status in linux package in Ubuntu:
New
Bug description:
Not sure how much of this is included automatically. This is an old
laptop. This is a new install of Ubuntu 14.04. A little bit ago, while
attempting to install a lot of updates through the GUI, after I had
locked the screen, the laptop seemed to go unresponsive. I switched
over to a virtual terminal (Ctrl+Alt+F1). At first there was a
message saying the GPU had crashed or locked or something and that it
was switched to a frame buffer.
There's definitely some sort of issue with the graphics card: when I
press Alt+Tab, the small window previews appear garbled.
Anyway, here's /proc/cpuinfo:
wyrd@T-800:~$ cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 15
model : 104
model name : AMD Turion(tm) 64 X2 Mobile Technology TL-58
stepping : 2
microcode : 0x83
cpu MHz : 800.000
cache size : 512 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov
pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm
3dnowext 3dnow rep_good nopl extd_apicid pni cx16 lahf_lm cmp_legacy svm
extapic cr8_legacy 3dnowprefetch lbrv
bogomips : 1600.21
TLB size : 1024 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 40 bits physical, 48 bits virtual
power management: ts fid vid ttp tm stc 100mhzsteps
wyrd@T-800:~$ cat /proc/version_signature
Ubuntu 3.13.0-32.57-generic 3.13.11.4
I would add the output from lpci, but I can't see a place to attach
files.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-49-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: wyrd 2061 F.... pulseaudio
Date: Fri Apr 17 21:03:43 2015
DuplicateSignature: package:linux-image-3.13.0-49-generic:(not
installed):subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit
status 128
HibernationDevice: RESUME=UUID=421559fb-6830-415f-8a44-ad553a75010d
InstallationDate: Installed on 2015-04-18 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-49-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.05
dmi.board.name: 30EA
dmi.board.vendor: Quanta
dmi.board.version: 86.09
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.05:bd12/07/2007:svnHewlett-Packard:pn:pvrRev1:rvnQuanta:rn30EA:rvr86.09:cvnQuanta:ct10:cvrN/A:
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1445705/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
