Can you check, from a terminal, to see if your driver is able to find out other devices?
Please call '$ sudo hcitool -i hci0 scan' and see if it's able to see at least one device. Would be good to double check with another device to make sure the range is fine and others can indeed see what your bq phone can't. If you open system settings -> bluetooth, it should naturally try to scan other devices, and should have similar results as done with hcitool. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1436084 Title: bluetooth pairing impossible BQ phone Status in bluez package in Ubuntu: New Bug description: the bluetooth activation seem to be OK but no device were listed on the BQ aquaris ubuntu phone :( the test have been done with different bluetooth headset with the same result : no device detected by the phone. ProblemType: Bug DistroRelease: Ubuntu RTM 14.09 Package: bluez 4.101-0ubuntu24 Uname: Linux 3.4.67 armv7l ApportVersion: 2.14.7-0ubuntu8 Architecture: armhf CurrentDesktop: Unity CurrentDmesg: dmesg: read kernel buffer failed: Operation not permitted Date: Tue Mar 24 22:40:19 2015 InstallationDate: Installed on 2015-03-12 (12 days ago) InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20150312-002053) Lsusb: Error: [Errno 2] No such file or directory: 'lsusb' ProcKernelCmdLine: console=ttyMT0,921600n1 vmalloc=496M slub_max_order=0 fixrtc lcm=1-hx8389_qhd_dsi_vdo_truly fps=6657 bootprof.pl_t=456 bootprof.lk_t=1690 printk.disable_uart=1 boot_reason=0 datapart=/dev/mmcblk0p7 systempart=/dev/mmcblk0p6 androidboot.serialno=JU001083 � lcm=1-hx8389_qhd_dsi_vdo_truly fps=6657 bootprof.pl_t=456 bootprof.lk_t=1690 printk.disable_uart=1 boot_reason=0 datapart=/dev/mmcblk0p7 systempart=/dev/mmcblk0p6 androidboot.serialno=JU001083 � ProcModules: SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) hciconfig: hci0: Type: BR/EDR Bus: UART BD Address: 4C:74:03:5F:13:48 ACL MTU: 1021:4 SCO MTU: 184:1 DOWN RX bytes:5489 acl:0 sco:0 events:338 errors:0 TX bytes:6152 acl:0 sco:0 commands:302 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1436084/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp