apport information ** Tags added: apport-collected trusty
** Description changed: I'm using nvidia-346 drivers on my Alienware m15 (Jan 2015 model) with nvidia-prime. The problem I'm having is that during normal use and playing games, the keyboard and mouse appear to suddenly stop working. When this happened during a game I realised the screen had stopped updating, going to the terminal and back again fixes the problem. During this, the game is still playing fyi. Oh, the only thing I can see during this freeze is; Feb 22 11:49:18 d-deridex acpid: client 7500[0:0] has disconnected Feb 22 11:49:18 d-deridex acpid: client connected from 7500[0:0] Feb 22 11:49:18 d-deridex acpid: 1 client rule loaded + --- + ApportVersion: 2.14.1-0ubuntu3.7 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: maquis196 8044 F.... pulseaudio + /dev/snd/controlC0: maquis196 8044 F.... pulseaudio + CurrentDesktop: XFCE + DistroRelease: Ubuntu 14.04 + EcryptfsInUse: Yes + InstallationDate: Installed on 2015-01-31 (21 days ago) + InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) + IwConfig: + eth0 no wireless extensions. + + lo no wireless extensions. + + virbr0 no wireless extensions. + MachineType: Alienware Alienware 15 + NonfreeKernelModules: nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic.efi.signed root=UUID=a5c61f21-76cb-47b7-9891-6da36cbf7b6c ro rootflags=subvol=@ quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-45-generic N/A + linux-backports-modules-3.13.0-45-generic N/A + linux-firmware 1.127.11 + RfKill: + + Tags: trusty + Uname: Linux 3.13.0-45-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio bumblebee cdrom dip libvirtd lpadmin plugdev sambashare sudo video + _MarkForUpload: True + dmi.bios.date: 12/10/2014 + dmi.bios.vendor: Alienware + dmi.bios.version: A00 + dmi.board.name: Alienware 15 + dmi.board.vendor: Alienware + dmi.board.version: A00 + dmi.chassis.type: 8 + dmi.chassis.vendor: Alienware + dmi.chassis.version: A00 + dmi.modalias: dmi:bvnAlienware:bvrA00:bd12/10/2014:svnAlienware:pnAlienware15:pvrA00:rvnAlienware:rnAlienware15:rvrA00:cvnAlienware:ct8:cvrA00: + dmi.product.name: Alienware 15 + dmi.product.version: A00 + dmi.sys.vendor: Alienware ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1424366/+attachment/4324620/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1424366 Title: xorg stops refreshing screen on acpid client disconnect Status in linux package in Ubuntu: Incomplete Bug description: I'm using nvidia-346 drivers on my Alienware m15 (Jan 2015 model) with nvidia-prime. The problem I'm having is that during normal use and playing games, the keyboard and mouse appear to suddenly stop working. When this happened during a game I realised the screen had stopped updating, going to the terminal and back again fixes the problem. During this, the game is still playing fyi. Oh, the only thing I can see during this freeze is; Feb 22 11:49:18 d-deridex acpid: client 7500[0:0] has disconnected Feb 22 11:49:18 d-deridex acpid: client connected from 7500[0:0] Feb 22 11:49:18 d-deridex acpid: 1 client rule loaded --- ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: maquis196 8044 F.... pulseaudio /dev/snd/controlC0: maquis196 8044 F.... pulseaudio CurrentDesktop: XFCE DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2015-01-31 (21 days ago) InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723) IwConfig: eth0 no wireless extensions. lo no wireless extensions. virbr0 no wireless extensions. MachineType: Alienware Alienware 15 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic.efi.signed root=UUID=a5c61f21-76cb-47b7-9891-6da36cbf7b6c ro rootflags=subvol=@ quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 RelatedPackageVersions: linux-restricted-modules-3.13.0-45-generic N/A linux-backports-modules-3.13.0-45-generic N/A linux-firmware 1.127.11 RfKill: Tags: trusty Uname: Linux 3.13.0-45-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio bumblebee cdrom dip libvirtd lpadmin plugdev sambashare sudo video _MarkForUpload: True dmi.bios.date: 12/10/2014 dmi.bios.vendor: Alienware dmi.bios.version: A00 dmi.board.name: Alienware 15 dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Alienware dmi.chassis.version: A00 dmi.modalias: dmi:bvnAlienware:bvrA00:bd12/10/2014:svnAlienware:pnAlienware15:pvrA00:rvnAlienware:rnAlienware15:rvrA00:cvnAlienware:ct8:cvrA00: dmi.product.name: Alienware 15 dmi.product.version: A00 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1424366/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp