apport information ** Tags added: apport-collected staging
** Description changed: I am using a laptop and all the USB ports will suddenly stop working especially when the laptop has been put to sleep and then resumed again (however the probability is very rare) . USB mouse, keyboard, flash drives will not be detected when plugged into any of the USB ports. lsb_release -rd output: Description: Ubuntu 12.04.5 LTS Release: 12.04 uname -r : 3.13.0-40-generic + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-40-generic. + ApportVersion: 2.0.1-0ubuntu17.8 + Architecture: amd64 + ArecordDevices: + **** List of CAPTURE Hardware Devices **** + card 1: PCH [HDA Intel PCH], device 0: ALC233 Analog [ALC233 Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: tyf 2189 F.... pulseaudio + /dev/snd/controlC0: tyf 2189 F.... pulseaudio + CRDA: + country MX: + (2402 - 2472 @ 40), (3, 27) + (5170 - 5250 @ 40), (3, 17) + (5250 - 5330 @ 40), (3, 23), DFS + (5735 - 5835 @ 40), (3, 30) + Card0.Amixer.info: + Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7a1c000 irq 66' + Mixer name : 'Intel Haswell HDMI' + Components : 'HDA:80862807,80860101,00100000' + Controls : 21 + Simple ctrls : 3 + Card1.Amixer.info: + Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a18000 irq 65' + Mixer name : 'Realtek ALC233' + Components : 'HDA:10ec0233,1043130d,00100003' + Controls : 21 + Simple ctrls : 10 + DistroRelease: Ubuntu 12.04 + HibernationDevice: RESUME=UUID=0bea8772-cceb-4dee-84d5-db43db3fdbf8 + InstallationMedia: Kubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807.1) + MachineType: ASUSTeK COMPUTER INC. S551LN + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + LANGUAGE= + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-40-generic root=UUID=628eb2c3-e471-4582-a5a4-69cf9740bf73 ro quiet splash + ProcVersionSignature: Ubuntu 3.13.0-40.69~precise1-generic 3.13.11.10 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-40-generic N/A + linux-backports-modules-3.13.0-40-generic N/A + linux-firmware 1.79.18 + StagingDrivers: rts5139 + Tags: precise staging + Uname: Linux 3.13.0-40-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm bumblebee cdrom dialout dip lpadmin plugdev sambashare sudo + dmi.bios.date: 03/18/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: S551LN.207 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: S551LN + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS551LN.207:bd03/18/2014:svnASUSTeKCOMPUTERINC.:pnS551LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS551LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: S551LN + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AcpiTables.txt" https://bugs.launchpad.net/bugs/1416238/+attachment/4308598/+files/AcpiTables.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1416238 Title: USB randomly stops working on Kubuntu 12.04 Status in linux package in Ubuntu: Incomplete Bug description: I am using a laptop and all the USB ports will suddenly stop working especially when the laptop has been put to sleep and then resumed again (however the probability is very rare) . USB mouse, keyboard, flash drives will not be detected when plugged into any of the USB ports. lsb_release -rd output: Description: Ubuntu 12.04.5 LTS Release: 12.04 uname -r : 3.13.0-40-generic --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-40-generic. ApportVersion: 2.0.1-0ubuntu17.8 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 1: PCH [HDA Intel PCH], device 0: ALC233 Analog [ALC233 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: tyf 2189 F.... pulseaudio /dev/snd/controlC0: tyf 2189 F.... pulseaudio CRDA: country MX: (2402 - 2472 @ 40), (3, 27) (5170 - 5250 @ 40), (3, 17) (5250 - 5330 @ 40), (3, 23), DFS (5735 - 5835 @ 40), (3, 30) Card0.Amixer.info: Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7a1c000 irq 66' Mixer name : 'Intel Haswell HDMI' Components : 'HDA:80862807,80860101,00100000' Controls : 21 Simple ctrls : 3 Card1.Amixer.info: Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a18000 irq 65' Mixer name : 'Realtek ALC233' Components : 'HDA:10ec0233,1043130d,00100003' Controls : 21 Simple ctrls : 10 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=0bea8772-cceb-4dee-84d5-db43db3fdbf8 InstallationMedia: Kubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807.1) MachineType: ASUSTeK COMPUTER INC. S551LN MarkForUpload: True Package: linux (not installed) ProcEnviron: LANGUAGE= TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-40-generic root=UUID=628eb2c3-e471-4582-a5a4-69cf9740bf73 ro quiet splash ProcVersionSignature: Ubuntu 3.13.0-40.69~precise1-generic 3.13.11.10 RelatedPackageVersions: linux-restricted-modules-3.13.0-40-generic N/A linux-backports-modules-3.13.0-40-generic N/A linux-firmware 1.79.18 StagingDrivers: rts5139 Tags: precise staging Uname: Linux 3.13.0-40-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm bumblebee cdrom dialout dip lpadmin plugdev sambashare sudo dmi.bios.date: 03/18/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: S551LN.207 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: S551LN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS551LN.207:bd03/18/2014:svnASUSTeKCOMPUTERINC.:pnS551LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS551LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: S551LN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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