Dear Christopher, Running apport-collect came up with: dpkg-query: no packages found matching linux error report was sent.
Computer info: Product: F7P84PA#ABG Model: 15-d006AU Serial: 5CB4060RF2 Thanks Vimala PS installation of Kernel seems to have gone OK (I ran it again just in case): Text in terminal: (Reading database ... 227946 files and directories currently installed.) Preparing to unpack linux-headers-3.19.0-031900rc5_3.19.0-031900rc5.201501180935_all.deb ... Unpacking linux-headers-3.19.0-031900rc5 (3.19.0-031900rc5.201501180935) over (3.19.0-031900rc5.201501180935) ... Preparing to unpack linux-headers-3.19.0-031900rc5-generic_3.19.0-031900rc5.201501180935_amd64.deb ... Unpacking linux-headers-3.19.0-031900rc5-generic (3.19.0-031900rc5.201501180935) over (3.19.0-031900rc5.201501180935) ... Preparing to unpack linux-image-3.19.0-031900rc5-generic_3.19.0-031900rc5.201501180935_amd64.deb ... Done. Unpacking linux-image-3.19.0-031900rc5-generic (3.19.0-031900rc5.201501180935) over (3.19.0-031900rc5.201501180935) ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic Setting up linux-headers-3.19.0-031900rc5 (3.19.0-031900rc5.201501180935) ... Setting up linux-headers-3.19.0-031900rc5-generic (3.19.0-031900rc5.201501180935) ... Setting up linux-image-3.19.0-031900rc5-generic (3.19.0-031900rc5.201501180935) ... Running depmod. update-initramfs: deferring update (hook will be called later) Not updating initrd symbolic links since we are being updated/reinstalled (3.19.0-031900rc5.201501180935 was configured last, according to dpkg) Not updating image symbolic links since we are being updated/reinstalled (3.19.0-031900rc5.201501180935 was configured last, according to dpkg) Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic update-initramfs: Generating /boot/initrd.img-3.19.0-031900rc5-generic run-parts: executing /etc/kernel/postinst.d/pm-utils 3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic run-parts: executing /etc/kernel/postinst.d/update-notifier 3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic run-parts: executing /etc/kernel/postinst.d/zz-update-grub 3.19.0-031900rc5-generic /boot/vmlinuz-3.19.0-031900rc5-generic Generating grub configuration file ... Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT is set is no longer supported. Found linux image: /boot/vmlinuz-3.19.0-031900rc5-generic Found initrd image: /boot/initrd.img-3.19.0-031900rc5-generic Found linux image: /boot/vmlinuz-3.16.0-29-generic Found initrd image: /boot/initrd.img-3.16.0-29-generic Found linux image: /boot/vmlinuz-3.16.0-23-generic Found initrd image: /boot/initrd.img-3.16.0-23-generic Adding boot menu entry for EFI firmware configuration done On Wed, Jan 28, 2015 at 5:52 PM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Samaneri Vimala, could you please provide the full computer model as > noted on the sticker of the computer itself (not from the Bug > Description)? > > Also, could you please execute the following in a terminal: > apport-collect 1413443 > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1413443 > > Title: > Touchpad HP Pavilion not working > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Touchpad on HP Pavilion 15-D006AU not detected after the kernel upgrade > I'm using Ubuntu 14.10 > --- > ApportVersion: 2.14.7-0ubuntu8 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC1: santi 2188 F.... pulseaudio > /dev/snd/controlC0: santi 2188 F.... pulseaudio > CurrentDesktop: Unity > DistroRelease: Ubuntu 14.10 > HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f > InstallationDate: Installed on 2015-01-19 (2 days ago) > InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 > (20141022.1) > MachineType: Hewlett-Packard HP 15 Notebook PC > Package: linux (not installed) > ProcFB: 0 radeondrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed > root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7 > ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4 > RelatedPackageVersions: > linux-restricted-modules-3.16.0-23-generic N/A > linux-backports-modules-3.16.0-23-generic N/A > linux-firmware 1.138 > Tags: utopic > Uname: Linux 3.16.0-23-generic x86_64 > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 11/13/2013 > dmi.bios.vendor: Hewlett-Packard > dmi.bios.version: F.07 > dmi.board.asset.tag: Base Board Asset Tag > dmi.board.name: 2192 > dmi.board.vendor: Hewlett-Packard > dmi.board.version: 41.18 > dmi.chassis.asset.tag: Chassis Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: Hewlett-Packard > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion: > dmi.product.name: HP 15 Notebook PC > dmi.product.version: 0975100000405F10000620180 > dmi.sys.vendor: Hewlett-Packard > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413443 Title: Touchpad HP Pavilion not working Status in linux package in Ubuntu: Incomplete Bug description: Touchpad on HP Pavilion 15-D006AU not detected after the kernel upgrade I'm using Ubuntu 14.10 --- ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: santi 2188 F.... pulseaudio /dev/snd/controlC0: santi 2188 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 HibernationDevice: RESUME=UUID=89f01e88-cb44-46d4-947a-00b49c706f4f InstallationDate: Installed on 2015-01-19 (2 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Hewlett-Packard HP 15 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic.efi.signed root=UUID=a047ce07-afb9-4d4b-bd99-01610ceb6eab ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4 RelatedPackageVersions: linux-restricted-modules-3.16.0-23-generic N/A linux-backports-modules-3.16.0-23-generic N/A linux-firmware 1.138 Tags: utopic Uname: Linux 3.16.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/13/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.07 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 2192 dmi.board.vendor: Hewlett-Packard dmi.board.version: 41.18 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd11/13/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.18:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP 15 Notebook PC dmi.product.version: 0975100000405F10000620180 dmi.sys.vendor: Hewlett-Packard --- ApportVersion: 2.14.7-0ubuntu8.1 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 InstallationDate: Installed on 2015-01-19 (9 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) Package: linux (not installed) Tags: utopic Uname: Linux 3.19.0-031900rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413443/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
