I do not see what that kind of logs can help here. The only things you need are:
idVendor=174c idProduct=55aa name of device=Sharkoon Quickport XT USB3 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1216669 Title: Sharkoon Quickport XT USB3 Status in “linux” package in Ubuntu: Incomplete Bug description: I bought this device: http://www.sharkoon.com/?q=en/content/sata- quickport-xt-usb30 The kernel knows the vendor, but not the product: [49637.803017] usb 6-2: new SuperSpeed USB device number 3 using xhci_hcd [49637.821238] usb 6-2: Parent hub missing LPM exit latency info. Power management will be impacted. [49637.824992] usb 6-2: New USB device found, idVendor=174c, idProduct=55aa [49637.824997] usb 6-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [49637.825000] usb 6-2: Product: sharkoon [49637.825002] usb 6-2: Manufacturer: sharkoon [49637.825005] usb 6-2: SerialNumber: 000000000002 Linux antec 3.8.0-29-generic #42-Ubuntu SMP Tue Aug 13 19:40:39 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux PS: support for the feature "One click backup function" would be great. E.g. clicking device button will execute a Duplicity script. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1216669/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp