This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1216669 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: raring -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1216669 Title: Sharkoon Quickport XT USB3 Status in “linux” package in Ubuntu: Incomplete Bug description: I bought this device: http://www.sharkoon.com/?q=en/content/sata- quickport-xt-usb30 The kernel knows the vendor, but not the product: [49637.803017] usb 6-2: new SuperSpeed USB device number 3 using xhci_hcd [49637.821238] usb 6-2: Parent hub missing LPM exit latency info. Power management will be impacted. [49637.824992] usb 6-2: New USB device found, idVendor=174c, idProduct=55aa [49637.824997] usb 6-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [49637.825000] usb 6-2: Product: sharkoon [49637.825002] usb 6-2: Manufacturer: sharkoon [49637.825005] usb 6-2: SerialNumber: 000000000002 Linux antec 3.8.0-29-generic #42-Ubuntu SMP Tue Aug 13 19:40:39 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux PS: support for the feature "One click backup function" would be great. E.g. clicking device button will execute a Duplicity script. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1216669/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp