Please don't squish this bug; other users may have experienced it. Give
them time to reply; I no longer possess the system in question.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags removed: bios-outdated-a09
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https://bugs.launchpad.net/bugs/1011914
Title:
BUG: soft lockup - CPU#0 stuck for 23s! [kworker/0:3:566]; RIP:
0010:[<ffffffffa00c9d73>] [<ffffffffa00c9d73>] mei_timer+0xc3/0x260
[mei]
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Bug causes system to lock up. Found this in my syslog:
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142243] BUG: soft lockup -
CPU#0 stuck for 23s! [kworker/0:3:566]
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142250] Modules linked in:
snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev
rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop
dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi
snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211
drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211
mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video
snd_page_alloc lp parport usbhid hid r8169
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142316] CPU 0
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142318] Modules linked in:
snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev
rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop
dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi
snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211
drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211
mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video
snd_page_alloc lp parport usbhid hid r8169
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142369]
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142373] Pid: 566, comm:
kworker/0:3 Tainted: G C 3.2.0-24-generic #39-Ubuntu Dell Inc. Studio
1569/0R225F
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142381] RIP:
0010:[<ffffffffa00c9d73>] [<ffffffffa00c9d73>] mei_timer+0xc3/0x260 [mei]
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142394] RSP:
0018:ffff880115149de0 EFLAGS: 00000283
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142398] RAX: ffff88012cef17f0
RBX: ffff880133409f00 RCX: ffff88012cef17f0
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142401] RDX: 0000000000000000
RSI: ffff88012cef1270 RDI: ffff88012cef1298
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142405] RBP: ffff880115149e00
R08: 0000000000000004 R09: 0000000000000004
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142408] R10: 0000000000000004
R11: 0000000000000064 R12: 0000000000000000
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142412] R13: ffffffff81500e30
R14: ffff880115149dd0 R15: 0000000000000282
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142417] FS:
0000000000000000(0000) GS:ffff880137c00000(0000) knlGS:0000000000000000
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142421] CS: 0010 DS: 0000 ES:
0000 CR0: 000000008005003b
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142424] CR2: 000000007e3e1000
CR3: 0000000001c05000 CR4: 00000000000006f0
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142428] DR0: 0000000000000000
DR1: 0000000000000000 DR2: 0000000000000000
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142432] DR3: 0000000000000000
DR6: 00000000ffff0ff0 DR7: 0000000000000400
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142436] Process kworker/0:3
(pid: 566, threadinfo ffff880115148000, task ffff8801151edbc0)
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142439] Stack:
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142442] ffff88012cef12b8
ffff88012ae0c800 ffff880137c17300 ffff880137c0e480
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142449] ffff880115149e70
ffffffff81084f5a ffff880115149fd8 0000000000013780
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142455] ffffffff81c0d020
ffff8801151edbc0 ffff880137c17305 00ff88012ae0c800
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142462] Call Trace:
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142473] [<ffffffff81084f5a>]
process_one_work+0x11a/0x480
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142480] [<ffffffff81085d04>]
worker_thread+0x164/0x370
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142486] [<ffffffff81085ba0>]
? manage_workers.isra.29+0x130/0x130
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142493] [<ffffffff8108a55c>]
kthread+0x8c/0xa0
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142500] [<ffffffff81666ef4>]
kernel_thread_helper+0x4/0x10
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142506] [<ffffffff8108a4d0>]
? flush_kthread_worker+0xa0/0xa0
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142511] [<ffffffff81666ef0>]
? gs_change+0x13/0x13
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142514] Code: 02 00 00 48 39
f1 48 8b 01 75 0b eb 23 0f 1f 00 48 89 c1 48 89 d0 0f b6 51 73 84 d2 74 0a 83
ea 01 84 d2 88 51 73 74 bb 48 39 c6 <48> 8b 10 75 e0 8b 83 88 06 00 00 85 c0 74
11 83 e8 01 85 c0 89
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142568] Call Trace:
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142573] [<ffffffff81084f5a>]
process_one_work+0x11a/0x480
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142578] [<ffffffff81085d04>]
worker_thread+0x164/0x370
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142584] [<ffffffff81085ba0>]
? manage_workers.isra.29+0x130/0x130
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142589] [<ffffffff8108a55c>]
kthread+0x8c/0xa0
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142594] [<ffffffff81666ef4>]
kernel_thread_helper+0x4/0x10
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142599] [<ffffffff8108a4d0>]
? flush_kthread_worker+0xa0/0xa0
Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142604] [<ffffffff81666ef0>]
? gs_change+0x13/0x13
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086774] BUG: soft lockup -
CPU#0 stuck for 23s! [kworker/0:3:566]
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086778] Modules linked in:
snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev
rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop
dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi
snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211
drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211
mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video
snd_page_alloc lp parport usbhid hid r8169
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086816] CPU 0
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086817] Modules linked in:
snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev
rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop
dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi
snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211
drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211
mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video
snd_page_alloc lp parport usbhid hid r8169
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086841]
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086843] Pid: 566, comm:
kworker/0:3 Tainted: G C 3.2.0-24-generic #39-Ubuntu Dell Inc. Studio
1569/0R225F
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086847] RIP:
0010:[<ffffffffa00c9d58>] [<ffffffffa00c9d58>] mei_timer+0xa8/0x260 [mei]
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086856] RSP:
0018:ffff880115149de0 EFLAGS: 00000283
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086857] RAX: ffff88012cef17f0
RBX: ffff880133409f00 RCX: ffff88012cef17f0
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086859] RDX: ffff88012cef17f0
RSI: ffff88012cef1270 RDI: ffff88012cef1298
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086861] RBP: ffff880115149e00
R08: 0000000000000004 R09: 0000000000000004
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086862] R10: 0000000000000004
R11: 0000000000000064 R12: 0000000000000000
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086864] R13: ffffffff81500e30
R14: ffff880115149dd0 R15: 0000000000000282
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086866] FS:
0000000000000000(0000) GS:ffff880137c00000(0000) knlGS:0000000000000000
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086868] CS: 0010 DS: 0000 ES:
0000 CR0: 000000008005003b
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086870] CR2: 000000007e3e1000
CR3: 0000000001c05000 CR4: 00000000000006f0
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086872] DR0: 0000000000000000
DR1: 0000000000000000 DR2: 0000000000000000
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086873] DR3: 0000000000000000
DR6: 00000000ffff0ff0 DR7: 0000000000000400
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086876] Process kworker/0:3
(pid: 566, threadinfo ffff880115148000, task ffff8801151edbc0)
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086877] Stack:
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086879] ffff88012cef12b8
ffff88012ae0c800 ffff880137c17300 ffff880137c0e480
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086882] ffff880115149e70
ffffffff81084f5a ffff880115149fd8 0000000000013780
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086885] ffffffff81c0d020
ffff8801151edbc0 ffff880137c17305 00ff88012ae0c800
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086888] Call Trace:
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086896] [<ffffffff81084f5a>]
process_one_work+0x11a/0x480
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086900] [<ffffffff81085d04>]
worker_thread+0x164/0x370
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086903] [<ffffffff81085ba0>]
? manage_workers.isra.29+0x130/0x130
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086907] [<ffffffff8108a55c>]
kthread+0x8c/0xa0
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086912] [<ffffffff81666ef4>]
kernel_thread_helper+0x4/0x10
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086914] [<ffffffff8108a4d0>]
? flush_kthread_worker+0xa0/0xa0
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086917] [<ffffffff81666ef0>]
? gs_change+0x13/0x13
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086918] Code: 00 00 00 4c 89
ef e8 a8 dc ff ff eb af 66 0f 1f 44 00 00 48 8b 4b b8 49 8d b5 70 02 00 00 48
39 f1 48 8b 01 75 0b eb 23 0f 1f 00 <48> 89 c1 48 89 d0 0f b6 51 73 84 d2 74 0a
83 ea 01 84 d2 88 51
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086944] Call Trace:
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086946] [<ffffffff81084f5a>]
process_one_work+0x11a/0x480
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086949] [<ffffffff81085d04>]
worker_thread+0x164/0x370
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086951] [<ffffffff81085ba0>]
? manage_workers.isra.29+0x130/0x130
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086954] [<ffffffff8108a55c>]
kthread+0x8c/0xa0
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086956] [<ffffffff81666ef4>]
kernel_thread_helper+0x4/0x10
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086959] [<ffffffff8108a4d0>]
? flush_kthread_worker+0xa0/0xa0
Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086961] [<ffffffff81666ef0>]
? gs_change+0x13/0x13
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492074] INFO: rcu_sched
detected stall on CPU 0 (t=15000 jiffies)
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492095] sending NMI to all
CPUs:
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492105] NMI backtrace for cpu 1
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492110] CPU 1
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492113] Modules linked in:
snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev
rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop
dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi
snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211
drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211
mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video
snd_page_alloc lp parport usbhid hid r8169
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492194]
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492200] Pid: 0, comm:
swapper/1 Tainted: G C 3.2.0-24-generic #39-Ubuntu Dell Inc. Studio
1569/0R225F
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492209] RIP:
0010:[<ffffffff8108f811>] [<ffffffff8108f811>] hrtimer_run_queues+0xb1/0x160
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492226] RSP:
0018:ffff880137c83e20 EFLAGS: 00000092
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492230] RAX: 0000000000000001
RBX: ffff880137c8e7c0 RCX: 0000000000000000
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492235] RDX: 0000000000000000
RSI: 0000000000000000 RDI: ffff880130e816f0
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492240] RBP: ffff880137c83e48
R08: 0000000000000000 R09: 0000000000000000
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492244] R10: 0000000000000ba4
R11: 0000000000000000 R12: 0000000000000000
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492249] R13: 0000000000000001
R14: ffff880137c8e7c0 R15: 7fffffffffffffff
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492255] FS:
0000000000000000(0000) GS:ffff880137c80000(0000) knlGS:0000000000000000
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492260] CS: 0010 DS: 0000 ES:
0000 CR0: 000000008005003b
Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492265] CR2: 000000007e3e1000
CR3: 0000000001c05000 CR4: 0000000Jun 11 19:46:57 amu-Studio-1569 kernel:
imklog 5.8.6, log source = /proc/kmsg started.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.39
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: amu 1876 F.... TeamViewer.exe
amu 2985 F.... gnome-alsamixer
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 44'
Mixer name : 'Intel IbexPeak HDMI'
Components : 'HDA:10ec0269,10280417,00100004
HDA:80862804,80860101,00100000'
Controls : 36
Simple ctrls : 13
Date: Mon Jun 11 20:24:21 2012
HibernationDevice: RESUME=UUID=4a795014-030f-47a1-8032-2f46f6ef97a9
IwConfig: Error: [Errno 2] No such file or directory
MachineType: Dell Inc. Studio 1569
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic
root=UUID=875aea8f-e40a-49b9-8f87-46282668578c ro quiet splash acpi=force
vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.2.0-24-generic N/A
linux-backports-modules-3.2.0-24-generic N/A
linux-firmware 1.79
RfKill: Error: [Errno 2] No such file or directory
SourcePackage: linux
StagingDrivers: mei
UdevDb: Error: [Errno 2] No such file or directory
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0R225F
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias:
dmi:bvnDellInc.:bvrA08:bd10/18/2010:svnDellInc.:pnStudio1569:pvrA08:rvnDellInc.:rn0R225F:rvrA08:cvnDellInc.:ct8:cvrA08:
dmi.product.name: Studio 1569
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.
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