João Pinto, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux <replace-with-bug-number> Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.11-rc5 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: bios-outdated-fh ** Tags added: needs-upstream-testing -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/884210 Title: PCI/internal sound not working randomly, random hangs: "cannot set freq 16000 to ep 0x86" shown in syslog Status in “linux” package in Ubuntu: Incomplete Status in “linux” package in Fedora: Unknown Bug description: The sound works fines most of the fines, however on random boots, no sound is produced and after logging in the sound preferences does not show any device input/output device. When this happens the dmesg output is flooded with: 2:3:1: cannot set freq 16000 to ep 0x86 I have plugged at Logitech, Inc. QuickCam E 3500, so it might be related to: Logitech, Inc. QuickCam E 3500 ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: alsa-base 1.0.24+dfsg-0ubuntu2 ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Uname: Linux 3.0.0-12-generic x86_64 NonfreeKernelModules: nvidia AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: janito 2970 F.... pulseaudio /dev/snd/pcmC2D0c: janito 2970 F...m pulseaudio /dev/snd/controlC0: janito 2970 F.... pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 54' Mixer name : 'Realtek ALC889' Components : 'HDA:10ec0889,1458a132,00100004' Controls : 40 Simple ctrls : 23 Card1.Amixer.info: Card hw:1 'NVidia'/'HDA NVidia at 0xf9ffc000 irq 17' Mixer name : 'Nvidia GPU 12 HDMI/DP' Components : 'HDA:10de0012,10de0101,00100100' Controls : 16 Simple ctrls : 4 Card2.Amixer.info: Card hw:2 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-0000:00:1a.7-2, high speed' Mixer name : 'USB Mixer' Components : 'USB046d:09a4' Controls : 2 Simple ctrls : 1 Card2.Amixer.values: Simple mixer control 'Mic',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum Capture channels: Mono Limits: Capture 0 - 3072 Mono: Capture 1 [0%] [23.00dB] [on] Date: Mon Oct 31 12:47:13 2011 EcryptfsInUse: Yes InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1) PackageArchitecture: all ProcEnviron: LANGUAGE=pt:pt_BR:en PATH=(custom, user) LANG=pt_PT.UTF-8 SHELL=/bin/bash PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding. PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: Daemon not responding. SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to oneiric on 2011-09-26 (34 days ago) dmi.bios.date: 08/04/2011 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: Fh3 dmi.board.name: X58A-UD3R dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFh3:bd08/04/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: X58A-UD3R dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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