Antonio Carlos Santos Galvão, as per us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (V1.11). If you update to this, does it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Thank you for your understanding. ** Tags removed: needs-kernel-logs ** Tags added: bios-outdated-v1.11 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1210201 Title: Touchpad not recognized when upgrading to kernel 3:11 Status in “linux” package in Ubuntu: Incomplete Bug description: galvao@acer:~$ xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ USB OPTICAL MOUSE id=10 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ 1.3M WebCam id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ↳ Acer WMI hotkeys id=13 [slave keyboard (3)] galvao@acer:~$ By doing sudo apt-get upgrade, the kernel has been updated to 3.11. When you restart to complete the upgrade, the touchpad was not recognized by the system. I'm using a mouse to operate my laptop. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: ubuntu-release-upgrader-core 1:0.199 ProcVersionSignature: Ubuntu 3.11.0-0.2-generic 3.11.0-rc4 Uname: Linux 3.11.0-0-generic x86_64 ApportVersion: 2.12-0ubuntu3 Architecture: amd64 CrashDB: ubuntu Date: Thu Aug 8 13:34:50 2013 MarkForUpload: True PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.12-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: galvao 2226 F.... pulseaudio /dev/snd/controlC0: galvao 2226 F.... pulseaudio DistroRelease: Ubuntu 13.10 HibernationDevice: RESUME=UUID=64cc5635-9cee-4222-9693-b778a66d9949 MachineType: Acer AO722 MarkForUpload: True Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-1-generic root=UUID=468e10a6-f3aa-4eb4-99ef-e8438f505664 ro locale=pt_BR quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-1.4-generic 3.11.0-rc4 RelatedPackageVersions: linux-restricted-modules-3.11.0-1-generic N/A linux-backports-modules-3.11.0-1-generic N/A linux-firmware 1.113 Tags: saucy Uname: Linux 3.11.0-1-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo WifiSyslog: dmi.bios.date: 12/06/2011 dmi.bios.vendor: Acer dmi.bios.version: V1.08 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: JE10-BZ dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.08 dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08: dmi.product.name: AO722 dmi.product.version: V1.08 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1210201/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
