[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1132129
Title:
Kernel crash and oops since 3.5.0-24-generic (3.5.0-23 ok).
Status in “linux” package in Ubuntu:
Expired
Bug description:
Summary: upgrading from 3.5.0-23 to 3.5.0-24 appears to reduce kernel
stability suddenly from weeks/months to day or so.
Context: Hardware Asus n55sf laptop. Plugging Galaxy Nexus phone via USB
daily or so. Observed for months that sometimes USB breaks (e.g. optical mouse
literally off, un/plug does nothing, reboot fixes), but no oops.
Using suspend to ram regularly (~ daily). Typical uptime : weeks to 1-2
months.
Using Ubuntu upgrades regularly.
On 2013-02-01, upgraded to 3.5.0-23, no problem.
On 2013-02-21, upgraded to 3.5.0-24.
1) The release of Ubuntu you are using, via 'lsb_release -rd' or
System -> About Ubuntu
12.10 AMD64
2) The version of the package you are using, via 'apt-cache policy
pkgname' or by checking in Software Center
LC_ALL=C apt-cache policy linux-image
linux-image:
Installed: (none)
Candidate: 3.5.0.25.31
Version table:
3.5.0.25.31 0
500 http://fr.archive.ubuntu.com/ubuntu/ quantal-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu/ quantal-security/main amd64
Packages
3.5.0.17.19 0
500 http://fr.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
3) What you expected to happen
No oops, no crash.
4) What happened instead
On 2013-02-22 (that is kernel update + 1 day), observed kernel panic: switch
to text mode with panic report (but X mouse cursor still visible), led
blinking. Text says : fatal exception interrupt.
Action : taken photograph of screen (can join if useful), power cycle machine.
On 2013-02-23 (that is kernel update + 2 days), observed kernel oops: switch
to text mode with oops report, but X mouse cursor still visible and music still
playing.
Action : taken photograph on screen (can join if useful, but you have dmesg
attached so probably not useful). Observed that vt-switching key combinations
could restore display. Not rebooted system (using it to write this very report)
but several features disabled (laptop-integrated card reader, USB mouse). Lsusb
still reports in-laptop bluetooth device as present but bluetooth-sendto cannot
detect Galaxy Nexus nearby when doing proper steps.
Considered actions:
* continue normal use to confirm / narrow oops circumstances
* downgrade to 3.5.0-23 to confirm symptom disappear
Thank you for your attention.
$ lsusb
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 002: ID 0b05:17a9 ASUSTek Computer, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
Bus 001 Device 004: ID 1bcf:2883 Sunplus Innovation Technology Inc.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.5.0-24.37-generic 3.5.7.4
Uname: Linux 3.5.0-24-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: stephane 2793 F.... xfce4-volumed
stephane 2797 F.... pulseaudio
stephane 2876 F.... xfce4-mixer-plu
/dev/snd/pcmC0D0p: stephane 2797 F...m pulseaudio
Date: Sat Feb 23 15:03:04 2013
HibernationDevice: RESUME=UUID=d05e8def-662d-4d3a-b3b3-4d9d2997966d
InstallationDate: Installed on 2012-12-27 (58 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: ASUSTeK Computer Inc. N55SF
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-24-generic
root=UUID=0ac65d3d-9ad8-4b02-8650-5df01d16640a ro quiet splash
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory
/home/stephane not ours.
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.5.0-24-generic N/A
linux-backports-modules-3.5.0-24-generic N/A
linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/29/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N55SF.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N55SF
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN55SF.207:bd08/29/2011:svnASUSTeKComputerInc.:pnN55SF:pvr1.0:rvnASUSTeKComputerInc.:rnN55SF:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: N55SF
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
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