Robert van G., as per
http://www.dell.com/support/drivers/us/en/19/Product/inspiron-17r-
se-7720 an update is available for your BIOS (A15). If you update to
this, does it change anything?
If not, could you please both specify what happened, and provide the output of
the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** This bug is no longer a duplicate of bug 1088760
Touchpad on Dell 17R is recognized as PS/2 Generic Mouse
** Summary changed:
- Synaptics touchpad recognized as PS/2 Generic Mouse on Dell Inspiron 7720
+ [Dell Inspiron 17R SE 7720] Synaptics touchpad recognized as PS/2 Generic
Mouse
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: bios-outdated-a15 needs-upstream-testing regression-
potential
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https://bugs.launchpad.net/bugs/1144000
Title:
[Dell Inspiron 17R SE 7720] Synaptics touchpad recognized as PS/2
Generic Mouse
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
My Synaptics touchpad is detected as a PS/2 Generic Mouse on Ubuntu 12.10 on
my Dell Inspiron 7720 (17R SE).
It only has the functionality of a generic mouse (movement, left clik, right
click) and no scrolling or multitouch.
$ lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10
I will attach other relevant info to this bugreport in a sec.
More info on hw:
http://www.ubuntu.com/certification/hardware/201202-10606/components/
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
Uname: Linux 3.5.0-25-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Mon Mar 4 10:36:49 2013
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
DkmsStatus: psmouse, 3.5.0: added
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166]
(rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0578]
NVIDIA Corporation GK107 [GeForce GT 650M] [10de:0fd1] (rev a1) (prog-if 00
[VGA controller])
Subsystem: Dell Device [1028:0578]
InstallationDate: Installed on 2013-02-18 (13 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Inspiron 7720
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-25-generic
root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 04M3YM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA12:bd12/18/2012:svnDellInc.:pnInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7720
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.8.6-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati
1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.2-0ubuntu3
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