Paul Kishimoto, as per
http://www.dell.com/support/troubleshooting/us/en/04/Product/xps-13
-l321x-mlk an update is available for your BIOS (A09). If you update to
this, does it change anything?
If not, could you please both specify what happened, and provide the output of
the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Tags added: bios-outdated-a09 needs-upstream-testing regression-
potential
** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.9
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: needs-usb-v-log
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https://bugs.launchpad.net/bugs/1176810
Title:
Kernel panic with USB 3.0 mass storage device
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have the following hardware:
* Dell XPS 13, which has two USB ports—one USB 2.0, one USB 3.0.
* Sans Digital MS4UM+B
(http://www.sansdigital.com/mobilestor/ms4umplusb.html) with four hard disks.
I am trying to transfer data between two of the disks in the
enclosure, using dd.
When I connect the enclosure to the USB 2.0 port, dmesg contains:
[ 892.056502] usb 3-1: new high-speed USB device number 3 using xhci_hcd
[ 892.073556] usb 3-1: New USB device found, idVendor=152d, idProduct=0551
[ 892.073567] usb 3-1: New USB device strings: Mfr=1, Product=2,
SerialNumber=5
[ 892.073573] usb 3-1: Product: USB to ATA/ATAPI Bridge
[ 892.073578] usb 3-1: Manufacturer: JMicron
[ 892.073582] usb 3-1: SerialNumber: DCA1861915FF
…and I can transfer hundreds of gigabytes without issue, at USB 2.0 speeds
(20 MB/s).
When I connect the enclosure to the USB 3.0 port, dmesg contains:
[ 658.873399] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
[ 658.890861] usb 4-2: New USB device found, idVendor=152d, idProduct=0551
[ 658.890872] usb 4-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=5
[ 658.890878] usb 4-2: Product: USB to ATA/ATAPI Bridge
[ 658.890883] usb 4-2: Manufacturer: JMicron
[ 658.890887] usb 4-2: SerialNumber: DCA1861915FF
…and I invariably experience a kernel panic shortly after data transfer
begins. I attach two screenshots. If I can manage to probe dd (sudo killall
--signal USR1 dd), the transfer appears to be going at USB 3.0 speeds.
The enclosure was not powered on when I ran 'ubuntu-bug linux' to
report this, so I'll attach another dmesg showing the device being
attached to first the USB 3.0, then the USB 2.0 port.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-19-generic 3.8.0-19.30
ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: khaeru 2007 F.... pulseaudio
Date: Mon May 6 17:07:07 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=8a50cb18-6d85-4607-b7ee-b8ce7cace6d5
InstallationDate: Installed on 2012-10-29 (188 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Dell System XPS L322X
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic
root=UUID=f35cf80b-a6d6-4554-9c13-4d9cba6f8c03 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-19-generic N/A
linux-backports-modules-3.8.0-19-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2013-04-25 (10 days ago)
dmi.bios.date: 09/17/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 085VR5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd09/17/2012:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn085VR5:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L322X
dmi.sys.vendor: Dell Inc.
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