There have been a number of kernel updates since the one you reported this bug against. Please test again with the newer kernel and indicate in the bug if you are still not able to suspend/resume.
You can update to the latest kernel by simply running the following commands in a terminal window: sudo apt-get update sudo apt-get dist-upgrade If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released. Thank you for your help, we really do appreciate it. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1164480 Title: [Acer V5-171] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: just booted up ProblemType: KernelOops DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-16-generic 3.8.0-16.26 ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5 Uname: Linux 3.8.0-16-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.9.2-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: anonymous 3068 F.... pulseaudio /dev/snd/seq: timidity 2541 F.... timidity Date: Thu Apr 4 12:16:56 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=25cc34ec-1a39-481b-ac71-71819953f8b7 InstallationDate: Installed on 2012-10-07 (179 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120926) InterpreterPath: /usr/bin/python3.3 MachineType: Acer V5-171 MarkForUpload: True ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-16-generic root=UUID=a7f81000-a6e0-4257-b686-585c761a5139 ro quiet splash acpi_osi=Linux i915.i915_enable_rc6=1 i915.semaphores=1 i915.i915_enable_fbc=1 i915.lvds_downclock=1 pcie_aspm=force vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.8.0-16-generic N/A linux-backports-modules-3.8.0-16-generic N/A linux-firmware 1.104 SourcePackage: linux Title: [Acer V5-171] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 10/30/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.09 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Mimic dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.09 dmi.modalias: dmi:bvnAcer:bvrV1.09:bd10/30/2012:svnAcer:pnV5-171:pvrV1.09:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.09: dmi.product.name: V5-171 dmi.product.version: V1.09 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1164480/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp