I contacted Dell as suggested, asked them what the recommended method for updating the BIOS when running Ubuntu and got a response today:
… "The easiest way to update the firmware on your server is to use the “platform update” from the lifecycle controller. You can see a short video here on how to do that here: http://www.youtube.com/watch?v=G0qxLUYU338 (Dell Lifecycle Controller Platform Updates) Dell also offer a tools called the “Dell repository manager” that can be used to download firmware updates for later deployment such as using a DVD/CD to update the server. More information on this tool can be found on our community page: http://en.community.dell.com/techcenter/systems-management/w/wiki/1767.dell-repository-manager.aspx"; … I will proceed with the BIOS update (probably using the "easiest way") as soon as possible and let you know how it goes. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1197698 Title: DELL PowerEdge R410 doesn't boot with Linux 3.2.0-48 Status in “linux” package in Ubuntu: Incomplete Bug description: We have a production server running Ubuntu Server 12.04.2 on a Dell Inc. PowerEdge R410/01V648, BIOS 1.8.2 08/19/2011. It has Asterisk 1.8 PBX installed from the standard repositories and connecting calls via a Digium, Inc. Wildcard TE121 single-span T1/E1/J1 card (PCI-Express) (rev 11). After doing a dist-upgrade and getting the linux kernel 3.2.0-48 the server doesn't boot. After a while of black screen it quickly prints something that looks like a stack trace, and then gets stuck in a loop printing something like udevd[XXX]: timeout: killing '/sbin/modprobe -bv pci:XXXXXXXXXXXXX... over and over, forever. I'm unable to switch VT and I can't get the "Magic SysRq key" combo working. Had to hard reset the computer. Resque mode with the same kernel version produces the same error. Booting the previously installed kernel (3.2.0-39) manually works. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.2.0-39-generic 3.2.0-39.62 ProcVersionSignature: Ubuntu 3.2.0-39.62-generic 3.2.39 Uname: Linux 3.2.0-39-generic x86_64 AlsaDevices: total 0 crw-rw---T 1 root audio 116, 1 jul 3 17:25 seq crw-rw---T 1 root audio 116, 33 jul 3 17:25 timer AplayDevices: Error: [Errno 2] No such file or directory ApportVersion: 2.0.1-0ubuntu17.3 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Date: Thu Jul 4 10:32:29 2013 HibernationDevice: RESUME=UUID=1493c6be-d59e-44f2-b529-10cda723e855 InstallationMedia: Ubuntu-Server 10.04.3 LTS "Lucid Lynx" - Release amd64 (20110719.2) IwConfig: lo no wireless extensions. eth1 no wireless extensions. eth0 no wireless extensions. MachineType: Dell Inc. PowerEdge R410 MarkForUpload: True PciMultimedia: ProcEnviron: TERM=screen-bce PATH=(custom, no user) LANG=sv_SE.UTF-8 SHELL=/bin/bash ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic root=UUID=851d18d0-6a42-429b-846c-79d37db18625 ro rootdelay=60 quiet RelatedPackageVersions: linux-restricted-modules-3.2.0-39-generic N/A linux-backports-modules-3.2.0-39-generic N/A linux-firmware 1.79.4 RfKill: Error: [Errno 2] No such file or directory SourcePackage: linux StagingDrivers: echo UpgradeStatus: Upgraded to precise on 2012-05-03 (426 days ago) WifiSyslog: Jul 4 07:15:41 obelix kernel: [49640.204497] CIFS VFS: default security mechanism requested. The default security mechanism will be upgraded from ntlm to ntlmv2 in kernel release 3.3 dmi.bios.date: 08/19/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.2 dmi.board.name: 01V648 dmi.board.vendor: Dell Inc. dmi.board.version: A04 dmi.chassis.type: 23 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.8.2:bd08/19/2011:svnDellInc.:pnPowerEdgeR410:pvr:rvnDellInc.:rn01V648:rvrA04:cvnDellInc.:ct23:cvr: dmi.product.name: PowerEdge R410 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1197698/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
