https://bugs.kde.org/show_bug.cgi?id=319909
Bug ID: 319909
Summary: JIRA emails are not threaded in message list
Classification: Unclassified
Product: kmail2
Version: 4.10.2
Platform: Ubuntu Packages
OS: Linux
Status: UNCONFIRMED
Severity: normal
Priority: NOR
Component: message list
Assignee: [email protected]
Reporter: [email protected]
JIRA emails I receive are not threaded in message list. I tried all three
methods: Perfect, Perfect and Reference, Perfect, Reference and Subject.
I think the reason is that these messages have both In-Reply-To and References
headers filled, but there is never a parent with such ID. So they are in the
same thread, but there is never a thread parent. JIRA developers say that it is
set so, because you can start receiving mail during issue workflow, not from
the begining, so they mark threads correctly with the same ID, but there is
never parent.
I suspect that for some reason it never gets to Thread by Subject pass, so it
would be matched perfectly. Subject is complicated as well.
Below are two samples of messages in same thread, but not threaded in KMail2.
Delivery-date: Thu, 16 May 2013 14:34:33 +0200
Date: Thu, 16 May 2013 14:33:37 +0200 (CEST)
From: "X" <[email protected]>
To: [email protected]
Message-ID: <[email protected]>
In-Reply-To: <[email protected]>
References: <[email protected]>
MIME-Version: 1.0
Precedence: bulk
Auto-Submitted: auto-generated
X-JIRA-FingerPrint: fb2cdf5241d4431752db9b302372a195
Received-SPF: none client-ip=172.31.254.38; [email protected];
helo=company.com
Subject: [Mailing.list] [company JIRA] (XXX-897) Error changing Permision
profile for agents
X-BeenThere: [email protected]
X-Mailman-Version: 2.1.15
List-Id: <mailing.list.company.com>
Delivery-date: Thu, 16 May 2013 14:40:27 +0200
Date: Thu, 16 May 2013 14:39:37 +0200 (CEST)
From: "X" <[email protected]>
To: [email protected]
Message-ID: <[email protected]>
In-Reply-To: <[email protected]>
References: <[email protected]>
MIME-Version: 1.0
Precedence: bulk
Auto-Submitted: auto-generated
X-JIRA-FingerPrint: fb2cdf5241d4431752db9b302372a195
Received-SPF: none client-ip=172.31.254.38; [email protected];
helo=company.com
Subject: [Mailing.list] [company JIRA] (BUGS-897) Error changing Permision
profile for agents
X-BeenThere: [email protected]
X-Mailman-Version: 2.1.15
List-Id: <mailing.list.company.com>
Reproducible: Always
Actual Results:
Message list not threaded.
Expected Results:
Message list threaded by References.
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