https://bugs.kde.org/show_bug.cgi?id=496156
Bug ID: 496156
Summary: KMail will not show the IMAP folders on new account
setup
Classification: Applications
Product: kmail2
Version: 5.24.5
Platform: Ubuntu
OS: Linux
Status: REPORTED
Severity: major
Priority: NOR
Component: UI
Assignee: kdepim-bugs@kde.org
Reporter: peter+...@mutable.cc
Target Milestone: ---
Created attachment 175747
--> https://bugs.kde.org/attachment.cgi?id=175747&action=edit
Screenshot of window with just local folders
SUMMARY
I just installed Ubuntu 24.04 and opened KMail, tried to set up my Fastmail
IMAP account.
After several attempts, I was able to add an account. I confirmed everything
was set up right (username, password, hostnames, port numbers, etc).
But after closing and reopening kmail, there is only local folders. I have no
way of seeing the remote mail. I have looked at every option and I cannot find
a way to actually see the mail from the account I set up.
(There are a ton of window freezes, but that's not what this bug is about)
STEPS TO REPRODUCE
1. Start KMail on fresh machine install
2. Go through account setup process
3. Deal with random freezes and the wizard trying to do a bunch of stuff I
don't want
4. Finally get past the setup process
5. Close KMail and reopen
6. Go through account settings to confirm account is set up right
7. Close KMail and reopen again
8. Still only local folders
9. Click Check Mail->IMAP Account 1. Nothing happens...
10. Close and reopen
11. Still only local folders....??
OBSERVED RESULT
No IMAP mail folders at all
EXPECTED RESULT
Seeing the IMAP folders, or something other than local mail?
SOFTWARE/OS VERSIONS
psypete@think:~$ kinfo
Operating System: Ubuntu 12
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-48-generic (64-bit)
Graphics Platform: offscreen
Processors: 16 × AMD Ryzen 7 PRO 6860Z with Radeon Graphics
Memory: 30.1 GiB of RAM
Graphics Processor: AMD Radeon Graphics
ADDITIONAL INFORMATION
Nearly every popup window, but not all of them, hang for 20 seconds, and then
magically stop hanging and work
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