https://bugs.kde.org/show_bug.cgi?id=483995

--- Comment #4 from Alan Howshall <a...@howshall.com> ---
You are correct that the download did work for me on the third attempt. However
as a UX designer I would suggest most users would likely only 'Try again' a
failed download 1x, before choosing 'Cancel' button that would lead to less
optimal results UNLESS you explicitly tell the user that you will automatically
re-try from a different download location.

So it's great that you've implemented that alternate download location
functionality (as I understand what you're saying about not having direct
control over mirror sources) BUT I would recommend either adding some
additional text to those error dialogs saying that you will re-try from a
different mirror. Maybe along with re-labelling current generic and repeated
'Try again' button wording with something like 'Try alternate'.

So the user understands that there's a decent chance of it working if they
click the Try button more than once. Which was not something I expected. I only
tried 3 times because had the same error during 8.2.0, put after cancel that
had left me with a crashing 8.2.0 whenever any tagging was involved. Hence I
was looking to gather extra evidence of a problem with these additional
downloads on fresh 8.3.0 install.

Thanks in advance, Alan

-- 
You are receiving this mail because:
You are watching all bug changes.

Reply via email to