https://bugs.kde.org/show_bug.cgi?id=474366

--- Comment #10 from Maik Qualmann <metzping...@gmail.com> ---
If rereading the metadata helps, the metadata was not fully captured when the
file was first scanned. We know the problem from Windows, but we suspect
blockades from antivirus software there.
Can you reproduce the problem with a new HEIF file, if so please describe how
exactly you import the file into digiKam. Do you copy the file externally into
a digiKam album at runtime? Do you then press F5 to update the album?

Maik

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