https://bugs.kde.org/show_bug.cgi?id=427286

Boudewijn Rempt <b...@valdyas.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REPORTED                    |NEEDSINFO
                 CC|                            |b...@valdyas.org
         Resolution|---                         |WAITINGFORINFO

--- Comment #1 from Boudewijn Rempt <b...@valdyas.org> ---
We need more information before we can figure out what is wrong.≈

* Did you install Krita using an installer from krita.org, or through Steam or
the Windows Store?

If you installed Krita from a download from krita.org, please open Windows
Explorer, and in the location bar type "%LOCALAPPDATA%. 

There should be three files in that location:

krita.log
krita-sysinfo.log
kritacrash.log

Please attach these files to this bug bug report using the Attach button.

Then go back to the Windows Explorer and type %APPDATA% 

If you're using Krita from Steam or the Windows Store, please download the
latest stable nightly portable zip file build
(https://binary-factory.kde.org/job/Krita_Stable_Windows_Build/lastSuccessfulBuild/artifact/krita-nightly-x64-4.4.1-alpha.zip),
copy the contents from that zip file to your desktop and start that version of
Krita. If you have the same issues with that build, please gt the files
detailed above and attach them to this bug report.

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