https://bugs.kde.org/show_bug.cgi?id=426492
Bug ID: 426492
Summary: Print filter missing, not correct version of HPLIP
Product: print-manager
Version: unspecified
Platform: Other
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: general
Assignee: dantt...@gmail.com
Reporter: k...@mail.orbitel.bg
Target Milestone: ---
SUMMARY
Tried to install printing for HP Color LaserJet Pro MFP m477fdn from YAST.
In Leap 15.1 the needed CUPS filter was available from HPLIP and worked fine.
Now in Leap 15.2 search does not show HP Color LaserJet Pro MFP m477fdn but
only HP Color LaserJet Pro MFP m477 for installation of printing.
This installs the needed drivers but can not use the duplex of the device.
then checked HPLIP application and found it not capable to see or setup the
printer via Network. Also not capable to set the printer manually.
Then checked the HPLIP installation by Self Diagnse Utility and Healing Utility
ver. 1.0
The result is as follows:
HP Linux Imaging and Printing System (ver. 3.19.12)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.19.12)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
|Invalid MIT-MAGIC-COOKIE-
Checking for Deprecated items....
error: This distro (i.e suse 15.2) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to
continue?(y=yes*, n=no):y
Checking for HPLIP updates....
HP Linux Imaging and Printing System (ver. 3.19.12)
HPLIP upgrade latest version ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: HPLIP upgrade is disabled by openSUSE for security reasons, see
https://bugzilla.novell.com/show_bug.cgi?id=853405 - if you like to upgrade
HPLIP, use an openSUSE software package manager like YaST or zypper.
Done.
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e.
foreground or background)?
Checking for Dependencies....
warning: 3-15.2 version is not supported. Using 3-15.1 versions dependencies to
verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.3.18-lp152.41-default #1 SMP Thu Sep 3 23:02:59 UTC 2020 (a4d139b)
GNU/Linux
Host: kdi-e560
Proc: 5.3.18-lp152.41-default #1 SMP Thu Sep 3 23:02:59 UTC 2020 (a4d139b)
GNU/Linux
Distribution: 3 15.2
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.19.12
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 3 distro
15.2 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.19.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
html=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.19.12
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = "hp:/net/HP_LaserJet_4_Plus?ip=10.100.52.22"
printer_name = HP_LaserJet_4_Plus
working_dir = .
[installation]
date_time = 09/13/20 20:27:32
version = 3.19.12
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = false
last_upgraded_time = 1520954491
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System
REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler
is running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.52 OK -
Invalid MIT-MAGIC-COOKIE-1 keyInvalid MIT-MAGIC-COOKIE-1 key xsane
xsane - Graphical scanner frontend for SANE OPTIONAL
0.9 0.999 OK -
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.27 OK -
error: dbus DBus - Message bus system
REQUIRED - 1.12.2 MISSING 'DBUS may not be
installed or not running'
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.116 OK -
network network -wget
OPTIONAL - 1.20.3 OK -
error: avahi-utils avahi-utils
OPTIONAL - - MISSING 'avahi-utils
needs to be installed'
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library
REQUIRED - - MISSING 'libjpeg needs to
be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - 2.2.7 MISSING 'cups-devel needs
to be installed'
error: cups-image CUPS image - CUPS image development files
REQUIRED - 2.2.7 MISSING 'cups-image needs
to be installed'
libpthread libpthread - POSIX threads library
REQUIRED - b'2.26' OK -
error: libusb libusb - USB library
REQUIRED - 1.0 MISSING 'libusb needs to
be installed'
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 5.7.3 MISSING
'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.1 MISSING 'libcrypto needs
to be installed'
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.6.10 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - MISSING
'python3-notify2 needs to be installed'
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 4.12.3 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 4.12.3 OK -
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.4 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.5 OK -
python3-devel Python devel - Python development files
REQUIRED 2.2 3.6.10 OK -
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 5.0.0 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services
REQUIRED - - MISSING 'libtool needs to
be installed'
gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 7.5.0 OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.19.12 OK -
hpmudext IO-Extension
REQUIRED - 3.19.12 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend
REQUIRED - 3.19.12 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.19.12 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
eS3005_bw
---------
Type: Unknown
Device URI: socket://10.100.52.23:9100
PPD: /etc/cups/ppd/eS3005_bw.ppd
warning: Failed to read /etc/cups/ppd/eS3005_bw.ppd ppd file
PPD Description:
Printer status: printer eS3005_bw is idle. enabled since 8.09.2020 (вт)
13:40:34 EEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
eS3005c
-------
Type: Unknown
Device URI: socket://10.100.52.23:9100
PPD: /etc/cups/ppd/eS3005c.ppd
warning: Failed to read /etc/cups/ppd/eS3005c.ppd ppd file
PPD Description:
Printer status: printer eS3005c is idle. enabled since 27.08.2020 (чт)
19:58:34 EEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
hp_mfp_color_laserjet_477dn_PCL6
--------------------------------
Type: Unknown
Device URI: socket://192.168.4.77:9100
PPD: /etc/cups/ppd/hp_mfp_color_laserjet_477dn_PCL6.ppd
warning: Failed to read /etc/cups/ppd/hp_mfp_color_laserjet_477dn_PCL6.ppd ppd
file
PPD Description:
Printer status: printer hp_mfp_color_laserjet_477dn_PCL6 is idle. enabled
since 13.09.2020 (нд) 20:25:52 EEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
hp_mfp_color_laserjet_m477dn
----------------------------
Type: Unknown
Device URI: socket://192.168.4.77:9100
PPD: /etc/cups/ppd/hp_mfp_color_laserjet_m477dn.ppd
warning: Failed to read /etc/cups/ppd/hp_mfp_color_laserjet_m477dn.ppd ppd file
PPD Description:
Printer status: printer hp_mfp_color_laserjet_m477dn is idle. enabled since
13.09.2020 (нд) 19:35:18 EEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
Missing Required Dependencies
-----------------------------
error: 'dbus-1-devel' package is missing/incompatible
error: 'python-gobject2' package is missing/incompatible
error: 'libjpeg-devel' package is missing/incompatible
error: 'zlib-devel' package is missing/incompatible
error: 'cups-devel' package is missing or 'cups' service is not running.
error: 'cupsddk' package is missing or 'cups' service is not running.
error: 'cups-devel' package is missing or 'cups' service is not running.
error: 'libusb-1_0-devel' package is missing/incompatible
error: 'libusb-1_0-0' package is missing/incompatible
error: 'sane-backends-devel' package is missing/incompatible
error: 'net-snmp-devel' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libgphoto2-devel' package is missing/incompatible
error: 'rpm-build' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
STEPS TO REPRODUCE
1.
2.
3.
OBSERVED RESULT
EXPECTED RESULT
SOFTWARE/OS VERSIONS
Windows:
macOS:
Linux/KDE Plasma:
(available in About System)
KDE Plasma Version:
KDE Frameworks Version:
Qt Version:
ADDITIONAL INFORMATION
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