https://bugs.kde.org/show_bug.cgi?id=416948
Bug ID: 416948
Summary: Internal error encountered after closing the canvas
Product: krita
Version: 4.2.8
Platform: macOS Disk Images
OS: macOS
Status: REPORTED
Severity: crash
Priority: NOR
Component: General
Assignee: krita-bugs-n...@kde.org
Reporter: emidelcastill...@hotmail.com
Target Milestone: ---
SUMMARY
The canvas froze suddenly, so I saved the latest work and closed it.
I was working with an XP-Pen Artist Pro 12, its driver program (Ver. 2.1.6) was
opened in the background. I had also Firefox and Music opened and running but I
think that's irrelevant.
I should mention that before the canvas crashed, the cursor would sometimes
display the mouse on top of the shape of the brush.
STEPS TO REPRODUCE
1. Draw normally
2. .. canvas unresponsive, unlike the rest of the UI
3. Close the canvas
OBSERVED RESULT
A pop-up alert showed
Krita has encountered an internal error:
SAFE ASSERT (krita) :"!sanityCheckPointer.isValid()"
in file /Users/boud/dev/ivanbuild/krita-4.2.8/libs/ui/KisDocument.cpp, line 517
Please report a bug to the developpers!
EXPECTED RESULT
The canvas to close normally, it shouldn't freeze in the first place.
SOFTWARE/OS VERSIONS
macOS: 10.15.3
The window "Report a bug" also shows this:
Operating system: Darwin (x86_64) release 19.3.0
ADDITIONAL INFORMATION
KRITA DID NOT CLOSE CORRECTLY
================================================================================
SESSION: 30 Jan 2020 16:01:44 +0100. Executing
/Applications/krita.app/Contents/MacOS/krita
WARNING: This file contains information about your system and the
images you have been working with.
If you have problems with Krita, the Krita developers might ask
you to share this file with them. The information in this file is
not shared automatically with the Krita developers in any way. You
can disable logging to this file in Krita's Configure Krita Dialog.
Please review the contents of this file before sharing this file with
anyone.
Krita
Version: 4.2.8
Languages: fr
Hidpi: true
Qt
Version (compiled): 5.12.5
Version (loaded): 5.12.5
OS Information
Build ABI: x86_64-little_endian-lp64
Build CPU: x86_64
CPU: x86_64
Kernel Type: darwin
Kernel Version: 19.3.0
Pretty Productname: macOS 10.15
Product Type: osx
Product Version: 10.15
OpenGL Info
Vendor: "Intel Inc."
Renderer: "Intel HD Graphics 5000 OpenGL Engine"
Version: "4.1 INTEL-14.4.23"
Shading language: "4.10"
Requested format: QSurfaceFormat(version 3.2, options
QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8,
greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8,
samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0,
colorSpace QSurfaceFormat::DefaultColorSpace, profile
QSurfaceFormat::CoreProfile)
Current format: QSurfaceFormat(version 4.1, options
QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8,
greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8,
samples 0, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0,
colorSpace QSurfaceFormat::DefaultColorSpace, profile
QSurfaceFormat::CoreProfile)
Version: 4.1
Supports deprecated functions false
is OpenGL ES: false
QPA OpenGL Detection Info
supportsDesktopGL: true
supportsOpenGLES: false
isQtPreferOpenGLES: true
Hardware Information
GPU Acceleration: desktop
Memory: 4096 Mb
Number of Cores: 4
Swap Location: /private/var/folders/y7/h_kg9qb17dz88hj97gyb_90r0000gn/T
Current Settings
Current Swap Location:
/private/var/folders/y7/h_kg9qb17dz88hj97gyb_90r0000gn/T
Undo Enabled: 1
Undo Stack Limit: 30
Use OpenGL: 1
Use OpenGL Texture Buffer: 1
Use AMD Vectorization Workaround: 0
Canvas State: OPENGL_SUCCESS
Autosave Interval: 900
Use Backup Files: 1
Number of Backups Kept: 1
Backup File Suffix: ~
Backup Location: Same Folder as the File
Use Win8 Pointer Input: 0
Use RightMiddleTabletButton Workaround: 0
Levels of Detail Enabled: 0
Use Zip64: 0
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