https://bugs.kde.org/show_bug.cgi?id=403982
Bug ID: 403982
Summary: EWS gets stuck in "Retrieving collection tree"
Product: Akonadi
Version: unspecified
Platform: Other
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: EWS Resource
Assignee: kdepim-b...@kde.org
Reporter: aar...@doofus.org
CC: kri...@op.pl
Target Milestone: ---
SUMMARY
I have run into an issue where every time I try and retrieve email from an
Office 365 email account using EWS it hangs at "Retrieving collection tree".
I have restarted the EWS resource, akonadi and kontact multiple times to no
avail.
In the logging I see it is able to fetch all of the emails, but none get
displayed, presumably because it is stuck retrieving the collection tree.
STEPS TO REPRODUCE
1. Configure an EWS account with a lot of email in it
2. Try and synchronize to that account
3. Watch it get stuck at "Retrieving collection tree"
OBSERVED RESULT
It gets stuck retrieving the collection tree. I do not see any messages in
the log indicating why it is stuck (or where for that matter).
EXPECTED RESULT
I expect it to complete
SOFTWARE/OS VERSIONS
Windows:
MacOS:
Linux/KDE Plasma: OpenSUSE 15.0 with latest KDE (18.12.1)
(available in About System)
KDE Plasma Version: 5.14.90
KDE Frameworks Version: 5.54.0
Qt Version: 5.12.0
ADDITIONAL INFORMATION
I tried to abort but abort doesn't seem to work either.
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