https://bugs.kde.org/show_bug.cgi?id=401457
Raj <raj860...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|WAITINGFORINFO |FIXED
Status|NEEDSINFO |RESOLVED
--- Comment #3 from Raj <raj860...@gmail.com> ---
(In reply to Bug Janitor Service from comment #2)
> Dear Bug Submitter,
>
> This bug has been in NEEDSINFO status with no change for at least
> 15 days. Please provide the requested information as soon as
> possible and set the bug status as REPORTED. Due to regular bug
> tracker maintenance, if the bug is still in NEEDSINFO status with
> no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
> due to lack of needed information.
>
> For more information about our bug triaging procedures please read the
> wiki located here:
> https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging
>
> If you have already provided the requested information, please
> mark the bug as REPORTED so that the KDE team knows that the bug is
> ready to be confirmed.
>
> Thank you for helping us make KDE software even better for everyone!
After updating krita the issue is resolved. Thank you so much.(In reply to
Boudewijn Rempt from comment #1)
> I'm sorry, but we need more information. Photoshop is, of course,
> irrelevant.
>
> Have you checked that with Krita 4.0 there are no freezes? If so, this might
> be a regression. If you have the same problems with older versions of Krita,
> it might be a problem caused by a windows or tablet driver update.
>
>
> Could you please check
> https://docs.krita.org/en/reference_manual/dr_minw_debugger.html and see if
> there is a crash log that has some information?
>
> Could you check whether switching to the Windows Pointer API in krita's
> settings makes a difference?
>
> Could you download the latest nightly build, check whether the problem
> persists and add the output of help/system information for bug reports to
> this bug? (Regular 4.1.5 output is broken).
>
> Does this also happen if you clear your settings
> (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration)?
The problem is solved. Thank you so much.
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