https://bugs.kde.org/show_bug.cgi?id=392651
Bug ID: 392651
Summary: Digikam crashes when Face scanning reaches 29%
Product: digikam
Version: 5.9.0
Platform: Other
OS: MS Windows
Status: UNCONFIRMED
Severity: normal
Priority: NOR
Component: Database-Faces
Assignee: digikam-bugs-n...@kde.org
Reporter: shayak...@gmail.com
Target Milestone: ---
Forgive me, I'm not very technical, so I apologize if this is the wrong place
to post this. I am using Digikam v5.9.0 on 64-Bit Windows 10. I've never
experienced this issue before, and it may be related to the same Bug 392134 -
SIGSEGV While Scanning Faces [patch]
(https://bugs.kde.org/show_bug.cgi?id=392134).
Whenever I have Digikam scan for faces, it reaches about 29% and then just
crashes. I looked for the digikam crash logs and couldn't find any. I was only
able to find the Windows Event Viewer and this is what it resulted in:
Faulting application name: digikam.exe, version: 0.0.0.0, time stamp:
0x5aaeb54e
Faulting module name: libdigikamcore.dll, version: 0.0.0.0, time stamp:
0x5aaeb524
Exception code: 0xc0000005
Fault offset: 0x00000000001359a4
Faulting process id: 0x6420
Faulting application start time: 0x01d3cabaa8cde954
Faulting application path: D:\Program Files\digiKam\digikam.exe
Faulting module path: D:\Program Files\digiKam\libdigikamcore.dll
Report Id: 4c358776-a59b-4dee-a25d-b5ae2c6b2f62
Faulting package full name:
Faulting package-relative application ID:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2018-04-02T19:51:09.891172700Z
EventRecordID 354488
Channel Application
Computer DESKTOP
Security
- EventData
digikam.exe
0.0.0.0
5aaeb54e
libdigikamcore.dll
0.0.0.0
5aaeb524
c0000005
00000000001359a4
6420
01d3cabaa8cde954
D:\Program Files\digiKam\digikam.exe
D:\Program Files\digiKam\libdigikamcore.dll
4c358776-a59b-4dee-a25d-b5ae2c6b2f62
Interestingly, the crash entry in the windows event log is consistently always
preceded by 2 "Information"-level entries with the source "dbupdate" with the
following message:
The description for Event ID 0 from source dbupdate cannot be found. Either the
component that raises this event is not installed on your local computer or the
installation is corrupted. You can install or repair the component on the local
computer.
If the event originated on another computer, the display information had to be
saved with the event.
The following information was included with the event:
Service started
Followed by 10-20 "Error"-level entries with source "VSS" with the following
message:
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy
Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG.
Routine details
GetSnapshot({00000000-0000-0000-0000-000000000000},000001D4BFDF2C30).
Operation:
Get Shadow Copy Properties
Context:
Execution Context: Coordinator
- System
- Provider
[ Name] VSS
- EventID 12294
[ Qualifiers] 0
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2018-04-02T19:50:48.616200600Z
EventRecordID 354487
Channel Application
Computer DESKTOP
Security
- EventData
{b5946137-7b9f-4925-af80-51abd60b20d5}
GetSnapshot({00000000-0000-0000-0000-000000000000},000001D4BFDF2C30)
Operation: Get Shadow Copy Properties Context: Execution Context:
Coordinator
2D20436F64653A20434F52434F4F524330303030303734352D2043616C6C3A20434F52434F4F524330303030303639322D205049443A202030303033313034382D205449443A202030303033303835362D20434D443A2020433A5C57494E444F57535C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820
--------------------------------------------------------------------------------
Binary data:
In Words
0000: 6F43202D 203A6564 43524F43 43524F4F
0010: 30303030 35343730 6143202D 203A6C6C
0020: 43524F43 43524F4F 30303030 32393630
0030: 4950202D 20203A44 33303030 38343031
0040: 4954202D 20203A44 33303030 36353830
0050: 4D43202D 20203A44 575C3A43 4F444E49
0060: 735C5357 65747379 5C32336D 76737376
0070: 78652E63 20202065 7355202D 203A7265
0080: 656D614E 544E203A 54554120 49524F48
0090: 535C5954 45545359 53202C4D 533A4449
00a0: 352D312D 2038312D
In Bytes
0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 43 4F 52 43 4F 4F 52 43 CORCOORC
0010: 30 30 30 30 30 37 34 35 00000745
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 43 4F 52 43 4F 4F 52 43 CORCOORC
0028: 30 30 30 30 30 36 39 32 00000692
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 33 31 30 34 38 00031048
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 33 30 38 35 36 00030856
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 49 4E 44 4F C:\WINDO
0060: 57 53 5C 73 79 73 74 65 WS\syste
0068: 6D 33 32 5C 76 73 73 76 m32\vssv
0070: 63 2E 65 78 65 20 20 20 c.exe
0078: 2D 20 55 73 65 72 3A 20 - User:
0080: 4E 61 6D 65 3A 20 4E 54 Name: NT
0088: 20 41 55 54 48 4F 52 49 AUTHORI
0090: 54 59 5C 53 59 53 54 45 TY\SYSTE
0098: 4D 2C 20 53 49 44 3A 53 M, SID:S
00a0: 2D 31 2D 35 2D 31 38 20 -1-5-18
After the series of VSS errors, the Digikam application error appears (as
posted above).
I'm not event sure I'm sharing the right info or if it's in the right place. I
tried the IRC channel and there wasn't much activity there and the website
urges you to submit these kinds of things here. Basically, the face scanning
feature just DOES NOT work beyond 29%. Not sure what I can do to fix it.
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