https://bugs.kde.org/show_bug.cgi?id=391901
Boudewijn Rempt <b...@valdyas.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|--- |INVALID
CC| |b...@valdyas.org
Status|UNCONFIRMED |RESOLVED
--- Comment #1 from Boudewijn Rempt <b...@valdyas.org> ---
Hi Sonja,
I'm sorry, but while we appreciate that you've made the effort to create an
account and register a bug report, there is little we can do with it.
In the first place, this is very unlikely to be a bug in krita, and almost
certainly either a misconfiguration of your system or a user error.
In the second place, there's no place where we advice anyone to reinstall
Krita; in fact, reinstalling Krita won't do a thing. You might want to try
resetting Krita's configuration instead. What webpage are you talking about?
Finally, since this is an idiosyncratic situation specific to your system and
not something that is happening to other people we cannot even begin to guess
what's wrong: the only thing we can be sure about is that it isn't something we
can fix in Krita itself.
Things you can try are:
* Reset Krita's configuration
(https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration)
* Reset Krita to use Angle instead of OpenGL (though Krita 3.3.3 selects that
automatically -- see
https://docs.krita.org/KritaFAQ#Krita_starts_with_an_empty_canvas_and_nothing_changes_when_you_try_to_draw_or_Krita_shows_a_black_or_blank_screen_or_Krita_crashes_when_creating_a_document_or_Krita.27s_menubar_is_hidden_on_a_Windows_system_with_an_Intel_GPU)
If that doesn't work, you might want to consider updating to a modern version
of Windows.
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