https://bugs.kde.org/show_bug.cgi?id=376003
Bug ID: 376003
Summary: Tablet Support for Wacom Cintiq 13HD does not
recognize pressure sensitivity.
Product: krita
Version: 3.1.2
Platform: Windows CE
OS: MS Windows
Status: UNCONFIRMED
Severity: major
Priority: NOR
Component: tablet support
Assignee: krita-bugs-n...@kde.org
Reporter: jackmontegu...@gmail.com
Target Milestone: ---
Created attachment 103822
--> https://bugs.kde.org/attachment.cgi?id=103822&action=edit
Debug Log of Krita while problem persists.
Krita does not recognize pen pressure on the Wacom Cintiq 13HD.
Instead lines are thick as if drawing with a mouse. The cursor follows the pen
like normal, there is no offset.
Picking up the pen and placing it back down on the canvas causes the pen to not
be registered.
Moving the window to the main monitor (the laptop screen) gives Krita the
ability to use pen pressure again, but the canvas has a section where it jumps,
not being registered. The rest of the window has tracking as normal. Only the
canvas has the issue.
Pen pressure is also confirmed to work in other applications such as Paint Tool
Sai and Photoshop.
Upon opening Krita, when the pen is first detected a popup appears claiming:
"The driver for your drawing tablet and Windows do not agree on the size of
your screen your tablet is connected to." Wintab seems to register 1920x1080
(the actual screen size) while Qt registers 3840x1080, which is completely
bizarre. If there is some way to manually change this in the Qt files, I would
be happy to hear it.
My own personal troubleshooting is as follows:
Like I said before, I checked to see if it was a monitor problem and used Krita
on my main monitor. Pen pressure returned, but there was a strange area of the
canvas not being used. When drawing it was normal, but when just hovering over
the screen the mouse would jump over it.
Since it looked like a monitor problem, I changed the Wacom Cintiq to be the
computers main monitor and opened Krita. Pen pressure worked, but there was an
offset by about 5-6 cm.
I have restarted the computer and reopened Krita. Problem persists.
I have downloaded the latest drivers for the Cintiq. Problem persists.
I only have versions 3.0 and 3.1.2 to work with, and the problem is active in
both versions. I cannot find any older versions to test on.
I have included an attachment with the Debug view while using Krita and
attempting to use pen pressure.
If there is a way to manually change some files or edit something on my
machine, that would be the best option probably.
I am running:
Windows 10 64bit
i7-4720
GTX 960m
7.9 GB RAM
Graphics drivers v. 369.09
Tablet drivers v. 6.3.20-5
--
You are receiving this mail because:
You are watching all bug changes.
