https://bugs.kde.org/show_bug.cgi?id=509313

--- Comment #9 from Thomas Baumgart <[email protected]> ---
Sorry to say that, but that seems to be an upstream AqBanking problem. What you
might try to do:

a) visit AqBanking settings inside KMyMoney
b) Select User tab
c) Select user in question
d) Edit this user
e) Get Bank Info, System Id and iTAN modes one after the other
f) Leave with OK
g) Select Accounts tab
h) Select account in question
i) Edit this account
j) Press the "Get SEPA Info" button
k) Leave with OK
l) Press Close
m) Report back here

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