https://bugs.kde.org/show_bug.cgi?id=508382
--- Comment #1 from Peter <[email protected]> --- (In reply to Peter from comment #0) > *** > If you're not sure this is actually a bug, instead post about it at > https://discuss.kde.org > > If you're reporting a crash, attach a backtrace with debug symbols; see > https://community.kde.org/Guidelines_and_HOWTOs/Debugging/ > How_to_create_useful_crash_reports > > Please remove this comment after reading and before submitting - thanks! > *** > > SUMMARY > Since today's (17 August 2025) update, Kmail, Korganizer and Kontact won't > start, giving the message ""Personal information management service is > starting" and then "A required backup service is not operational". > > In a terminal, 'akonadictl stop' gives "Akonadi is not running" immediately > followed by 'akonadictl start' gives "Akonadi is already running". > 'akonadictl status' reports > "Akonadi Control: stopped > Akonadi Server: running > Akonadi Server Search Support: available (Remote Search)" > > STEPS TO REPRODUCE > 1. Select Kmail, Korganizer or Kontact > 2. Run akonadictl as described above. > > > OBSERVED RESULT > Kmail, Korganizer and Kontact won't start, giving the message ""Personal > information management service is starting" and then "A required backup > service is not operational". > > EXPECTED RESULT > Applications should start normally. > > SOFTWARE/OS VERSIONS > 'kinfo' reports > ERROR: VkInstanceCreateInfo::pApplicationInfo::apiVersion has > value of 0 which is not permitted. If apiVersion is not 0, then it must be > greater than or equal to the value of VK_API_VERSION_1_0 > [VUID-VkApplicationInfo-apiVersion] > Operating System: KDE neon User Edition > KDE Plasma Version: 6.4.4 > KDE Frameworks Version: 6.17.0 > Qt Version: 6.9.1 > Kernel Version: 6.14.0-27-generic (64-bit) > Graphics Platform: Wayland > Processors: 8 × 11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz > Memory: 8 GiB of RAM (7.5 GiB usable) > Graphics Processor: Intel® Iris® Xe Graphics > > > > ADDITIONAL INFORMATION BTW, if I click on "Details", to get further information, nothing happens. -- You are receiving this mail because: You are watching all bug changes.
