https://bugs.kde.org/show_bug.cgi?id=508167
Bug ID: 508167
Summary: 3CX VOIP caller ID is unknown as seen by paired device
Classification: Applications
Product: kdeconnect
Version First 25.04.3
Reported In:
Platform: Other
OS: Linux
Status: REPORTED
Severity: wishlist
Priority: NOR
Component: android-application
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Target Milestone: ---
SUMMARY
When receiving a call with the 3CX soft phone Android application, on the a
paired Linux device KDE Connect shows Unknown Caller instead of the caller ID
shown in Android's notification.
I would not be surprised if there is not be much interest in supporting KDE
Connect's integration with relatively unpopular non-free software and because I
wonder if this occurs for other dialers I may try to find the time to reproduce
using a free one.
STEPS TO REPRODUCE
1. Receive call to a 3CX number associated with an android app installation
OBSERVED RESULT
1. Caller ID on phone
2. 'Unknown Caller' as ID on Linux device
EXPECTED RESULT
1. Caller ID on Linux device is as shown on phone
SOFTWARE/OS VERSIONS
Windows: N/A
macOS: N/A
Linux/KDE Plasma:
$ kinfo
Operating System: Fedora Linux 42
KDE Plasma Version: 6.4.3
KDE Frameworks Version: 6.16.0
Qt Version: 6.9.1
Kernel Version: 6.15.9-201.fc42.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 12 × Intel® Core™ i5-10500T CPU @ 2.30GHz
Memory: 64 GiB of RAM (62.5 GiB usable)
Graphics Processor: Intel® UHD Graphics 630
KDE Plasma Version:
$ plasmashell --version
plasmashell 6.4.3
$ kinfocenter --version
kinfocenter 6.4.3
Qt Version:
$ qmake --version
QMake version 3.1
Using Qt version 6.9.1 in /usr/lib64
KDE Connect (Linux) Version: version 25.04.3
Google Phone (Android App) version:
version 184.0.785204977-downloadable
com.google.android.dialer
versionCode 18892513
3CX (Android App) version:
version 20.4.0
com.tcx.sipphone14
versionCode 2004022
ADDITIONAL INFORMATION
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