Hello,
My name is Kimberly Tisdale with UPS Corporate Workforce Planning, I would like 
to post this job on your site. Here is my contact information to call me 
directly, 404-828-6628. Candidates amy directly apply to this job on upsjobs.com
UPS Corporate Campus
(Atlanta, GA)
JOB DESCRIPTION:
Job Summary
The Senior Business Information Analysis (BIA) Programmer Analyst develops and 
maintains UPS intranet web applications as well as researches, gathers, and 
analyzes data to provide accurate information and reporting for UPS departments 
(e.g., Business Development, Security, Industrial Engineering, Finance, Revenue 
Management, etc.). He/She evaluates codes and decodes to explain, organize, and 
present data in BIA web applications and repositories, thus allowing users to 
query and obtain data efficiently. This position acts as a liaison to UPS 
management, BIA programmers, and Quality Assurance (QA) teams to ensure testing 
processes work properly and to maintain, manager, and code UPS and BIA web and 
database applications. This position organizes temporary data files, manages 
data capacity to remove unused data files, and oversees SQL servers for 
ensuring capacity meets demands. He/She organizes data usage, supplies 
functions within applications and web-based tools to increase effectiveness, 
and maintains data research documentation to prevent work duplication. This 
position supervises specialists within the department. The Senior Business 
Information Analysis Programmer Analyst reports to the manager.
Job Duties / Responsibilities and Skills
Manages BIA Data and Web Application Development
*

Designs and builds databases to support web applications and build foundation 
designs for implementation of future business rule changes.
*       Manages SQL programming to generate usable and meaningful data and data 
flow to ensure applications are readable and easily understood.
*       Manages front-end web language development to provide clutter-free user 
interfaces for accessing information easily.
*       Creates scalable solutions based on business specifications, knowledge, 
and current data to support UPS departments and senior management 
decision-making.

Manages Business Data Requirements and Data Gathering
*

Harvests and analyzes data from various sources to evaluate content, 
consistency, usability, and reliability and to collect data for research and 
analysis.
*       Analyzes data for information and trends to establish dataset value, 
uncover data meanings, and identify trending for decision-making.
*       Acts as a data subject matter expert to ensure project teams understand 
data meaning and methods for extracting information.
*       Determines data methodology issues to identify process issues, 
implement processes for ensuring proper functionality, and to evaluate process 
methods and resources.
*       Evaluates process methods and available resources to create automation, 
build routines and schedules, and to identify data tools.
*       Uses data harvest methodologies to identify process issues and 
implement processes for producing proper codes and functionality.

Coordinates Data, Server, and Web Project Planning
*

Summarizes resource utilization and goal timelines to support BIA senior 
management decision-making on department resources and expectations.
*       Provides UPS departments and senior management with project summaries 
and timelines to verify project scope compliance, documentation, and 
deliverables.
*       Conducts existing application (e.g., Delivery Information Acquisition 
Device, claims reporting, etc.) process improvements to organize information 
into usable formats for UPS departments.
*       Ensures space is available on hard drives for the SQL server to 
maintain performance and work standards and to ensure processes function 
properly.
*       Creates and maintains SQL server maintenance plans with the Database 
group to ensure the server is optimized and data integrity remains consistent 
for long-term functionality.

Conducts BIA Application Production Support
*

Investigates user application issues to provide resolutions and to ensure 
applications meet user expectations.
*       Maintains data processes linked with multiple-source applications to 
ensure applications provide users with the most current data.
*       Supervises and delegates work assignments to resolve application issues 
and balance Application Development and Production Support team workloads.
*       Teaches business rules to users to ensure applications are utilized 
effectively.
*       Documents automated processes and business rule changes to provide 
application histories, ensure details are retained for future planning, and 
maintain programming knowledge.

Supervises and Develops Others
*

Determines employees' training needs to produce continuous development plans.
*       Provides on-going feedback and support to improve performance.
*       Conducts performance evaluations in a consistent, fair, and objective 
manner to encourage continuous performance improvement.
*       Holds others accountable to established performance levels to achieve 
individual and group goals.
*       Resolves individual and group performance issues in accordance with 
UPS's policies and procedures in a timely manner to motivate and foster 
teamwork.

General Requirements and Competencies
*

Applies Database Knowledge
*       Applies Information Systems Knowledge
*       Applies Quality Assurance Knowledge
*       Applies System Tools and Utilities Knowledge
*       Coaches and Develops Others
*       Develops Data Standards
*       Manages Details

Education
*

Bachelor's Degree - Required
*       Major(s) Preferred - Computer Science, MIS or Related Discipline

BASIC QUALIFICATIONS:
*

Authorized to Work in the U.S.

OTHER CRITERIA:
Employer will not sponsor visas for position.
There is no relocation available for this position.
* Current UPS employees must attach the following documentations to application 
to be eligible to apply: 1) Resume 2) Most Recent Performance Appraisal 3) 
Attendance Record - for Admin/Tech, Specialist only
* If you are a current UPS Employee, please apply to this position via the UPS 
Portal - UPSERs.com - "My career" tab. Go to the Internal Jobs Link. Please 
note that you can only have 2 active applications at any one time.
UPS is an Equal Opportunity Employer


Kimberly Tisdale
UPS-Corporate Office Workforce Planning
Wk:(404) 828-6628
Fax: 404-828-6440
Email:[email protected]





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