[ 
https://issues.apache.org/jira/browse/GUACAMOLE-2118?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=18035368#comment-18035368
 ] 

Striar Yunis commented on GUACAMOLE-2118:
-----------------------------------------

Sorry this isn't going to be the most useful comment. But I wanted to post what 
I've personally experienced. 

When using Guacamole and Guacd 1.5.5 containers (so not 1.6.0 specific) I 
experience the same issue only when repeat connecting to older RDP servers. 
Specifically I find that I can reproduce by connecting/disconnecting from an 
Ubuntu18 machine running XRDP. I get the same guacd logs listed above and will 
become unable to connect after a differing amount of connections. Once guacd 
enters this state, I have to restart the pod and then connections will work 
again for a period of time. If there's some lower level log I can provide that 
would potentially be helpful, let me know and I'll do my best to get it.

> unable to upgrade 1.5.5 to 1.6.0 due to sporadic hanging issue
> --------------------------------------------------------------
>
>                 Key: GUACAMOLE-2118
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-2118
>             Project: Guacamole
>          Issue Type: Bug
>    Affects Versions: 1.6.0
>            Reporter: Jason Keltz
>            Priority: Major
>         Attachments: backtrace threads, backtrace.log, guacamole-logs.txt, 
> guacd-178388-gdb.txt, guacd-178388-lsof.txt, guacd-240326-gdb.txt, 
> guacd-240326-lsof.txt, image-2025-09-08-15-11-59-435.png
>
>
> I've been running Guacamole since around 2020, upgrading reasonably quickly 
> each and every time there's been an update.  I update my Tomcat to the latest 
> 9.X release from time to time (currently 9.0.102) , and my JDK to the latest 
> 8.X release from time to time (currently  jdk8u452-b09).  
> Recently, after attempting an upgrade from Guacamole 1.5.5 to 1.6.0, I ran 
> into a problem.  Initially, everything seemed to work just fine.  I can 
> connect to any of the systems I have available.  However, at some point 
> later, I notice in the tomcat logs a lot of "connects" and "disconnects" to 
> hosts.  Users start complaining that "Guacamole isn't working".  What I 
> noticed at this point was that when they would try to return to a connection, 
>  it would connect, and their existing connecting would start to redraw, but 
> it would hang in the middle.  If I restart guacd at this point, it starts to 
> work again, but the problem comes back. Some users would see it.  Other users 
> were fine.  
> I feel like there's a bug hiding, and it may require a lot of user activity 
> to get to it.  I ended up creating a devel system for testing, and I'm 
> running guac 1.6.0 there, and I've enabled full debugging, but I can't seem 
> to make it happen here yet.  Is there any easy way I can force a bunch of 
> connections?  The devel system is running labtest Rocky 8.10 (RHEL8.10) with 
> latest kernel and patches and this matches the production system.  They are 
> both installed with the same kickstart configuration.    
> I'm opening this "bug" even though I don't have concrete information yet.  If 
> I really have to do it, I may have to re-install on the production system to 
> get the debugging information that I need, but I'd rather not do it if not 
> necessary since it causes user inconvenience, and Guacamole is an important 
> part of our educational environment.



--
This message was sent by Atlassian Jira
(v8.20.10#820010)

Reply via email to