[ https://issues.apache.org/jira/browse/GUACAMOLE-2027?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Nick Couchman closed GUACAMOLE-2027. ------------------------------------ Resolution: Invalid Please start your request for help on the Guacamole Mailing List - Jira is not a support forum, and it is likely that the issue you've encountered is just a configuration issue. https://guacamole.apache.org/support/#mailing-lists > Problems with LDAPS authentication > ---------------------------------- > > Key: GUACAMOLE-2027 > URL: https://issues.apache.org/jira/browse/GUACAMOLE-2027 > Project: Guacamole > Issue Type: Bug > Components: guacamole-auth-ldap > Affects Versions: 1.5.5 > Environment: Ubuntu 24.04 > Reporter: Krzysztof Gorny > Priority: Critical > Labels: newbie > Fix For: 1.5.5 > > > I would like to ask you for help. In our environment We are installing fresh > *Guacamole Server in version 1.5.5* on latest {*}Ubuntu server 24.04{*}. We > are configuring Guacamole to use Posgresql database so we are installing also > {*}Posgresql in ver 42.7.5{*}. During configuration we are installing also > Java in below version: > {{openjdk version "21.0.5" 2024-10-15}} > {{OpenJDK Runtime Environment (build 21.0.5+11-Ubuntu-1ubuntu124.04)}} > {{OpenJDK 64-Bit Server VM (build 21.0.5+11-Ubuntu-1ubuntu124.04, mixed mode, > sharing)}} > Also We need authentication with our Active Directory. > We performed installation of *Tomcat9* and also > {*}Guacamole-auth-ldap-1.5.5{*}. After that we added our CA Certificate to > Java Trust store: > {{/usr/lib/jvm/java-21-openjdk-amd64/bin/keytool -import -trustcacerts > -keystore /usr/lib/jvm/java-21-openjdk-amd64/lib/security/cacerts -storepass > changeit -noprompt -alias RootCA -file /etc/ssl/certs/RootCAcert.pem}} > > and Ubuntu CA > {{cp RootCAcert.crt /usr/local/share/ca-certificates}} > {{update-ca-certificates}} > We confirmed that certificate and port is working as we performed below query > and connection was successful: > {{ldapsearch -xLLLH ldaps://FQDNofLDAP:636 -D > "cn=AccountFromGuacamole.Properties" -w "CorrectPassword" -b > "ldap-user-base-dnEntry" -s sub "(sAMAccountName=UserFromAD)" sAMAccountName > -o tls_cacert=/etc/ssl/certs/RootCAcert.pem}} > > After that we configured *guacamole.properties* with correct values as > follows: > {{ldap-hostname: FQDNofLDAP}} > {{ldap-port: 636}} > {{ldap-encryption-metod: ssl}} > {{ldap-user-base-dn: CorrectlyFulfilled}} > {{ldap-username-attribute: sAMAccountName}} > {{ldap-search-bind-dn: CorrectlyFulfilled}} > {{ldap-search-bind-password: CorrectPassword}} > We perform restart of tomcat9 and restart of guacd. > Unfortunately after above actions we have problem. When we try to log in to > Guacamole using our AD credentials we receive error "Invalid Login" on > website. > In *catalina.out* log we see errors: > {{[2025-01-30 08:55:15] [info] 08:55:15.643 [http-nio-8080-exec-1] ERROR > o.a.g.a.ldap.LDAPConnectionService - Binding with the LDAP server at > "FQDNofLDAP" as user "cn=AccountFromGuacamole.Properties" failed: > PROTOCOL_ERROR: The server will disconnect!}} > {{[2025-01-30 08:55:15] [info] 08:55:15.643 [http-nio-8080-exec-1] ERROR > o.a.g.a.l.AuthenticationProviderService - Unable to bind using search DN > "cn=AccountFromGuacamole.Properties"}} > {{[2025-01-30 08:55:15] [info] 08:55:15.643 [http-nio-8080-exec-1] INFO > o.a.g.a.l.AuthenticationProviderService - Unable to determine DN of user > "UserFromAD" using LDAP server "FQDNofLDAP". Proceeding with next server...}} > {{[2025-01-30 08:55:15] [info] 08:55:15.643 [http-nio-8080-exec-1] INFO > o.a.g.a.l.AuthenticationProviderService - User "testuser" did not > successfully authenticate against any LDAP server.}} > {{[2025-01-30 08:55:15] [info] 08:55:15.644 [http-nio-8080-exec-1] WARN > o.a.g.r.auth.AuthenticationService - Authentication attempt from 172.18.8.7 > for user "UserFromAD" failed.}} > When we configured *logback.xml* to show Debug events we see also below > errors: > {{[2025-01-30 13:22:23] [info] 13:22:23.281 [NioProcessor-1] DEBUG > o.a.d.l.c.api.LdapNetworkConnection - MSG_04137_NOD_RECEIVED ()}} > {{[2025-01-30 13:22:23] [info] 13:22:23.281 [NioProcessor-1] DEBUG > o.a.d.l.c.api.LdapNetworkConnection - MSG_04137_NOD_RECEIVED ()}} > {{[2025-01-30 13:22:23] [info] 13:22:23.288 [http-nio-8080-exec-9] DEBUG > o.a.d.l.c.api.LdapNetworkConnection - MSG_04100_BIND_FAIL (MessageType : > BIND_RESPONSE}} > {{[2025-01-30 13:22:23] [info] Message ID : -1}} > {{[2025-01-30 13:22:23] [info] BindResponse}} > {{[2025-01-30 13:22:23] [info] Ldap Result}} > {{[2025-01-30 13:22:23] [info] Result code : (PROTOCOL_ERROR) > protocolError}} > {{[2025-01-30 13:22:23] [info] Matched Dn : 'null'}} > {{[2025-01-30 13:22:23] [info] Diagnostic message : > 'PROTOCOL_ERROR: The server will disconnect!'}} > {{[2025-01-30 13:22:23] [info] )}} > {{[2025-01-30 13:22:23] [info] 13:22:23.289 [http-nio-8080-exec-9] ERROR > o.a.g.a.ldap.LDAPConnectionService - Binding with the LDAP server at > "FQDNofLDAP" as user "CorrectlyFulfilledDN" failed: PROTOCOL_ERROR: The > server will disconnect!}} > {{[2025-01-30 13:22:23] [info] 13:22:23.289 [http-nio-8080-exec-9] DEBUG > o.a.g.a.ldap.LDAPConnectionService - Unable to bind to LDAP server.}} > {{[2025-01-30 13:22:23] [info] > org.apache.directory.api.ldap.model.exception.LdapProtocolErrorException: > PROTOCOL_ERROR: The server will disconnect!}} > Problem is not occurring when we change in guacamole.properties below two > values: > {{ldap-port: 389}} > {{ldap-encryption-metod: none}} > > Additionally in separate test we have tried use: > {{openssl s_client -connect FQDNofLDAP:636 -showcerts </dev/null 2>/dev/null > | openssl x509 -outform pem > RootCAcert2.pem}} > {{cp RootCAcert2.pem /etc/ssl/certs/ RootCAcert2.pem}} > {{/usr/lib/jvm/java-21-openjdk-amd64/bin/keytool -import -trustcacerts > -keystore /usr/lib/jvm/java-21-openjdk-amd64/lib/security/cacerts -storepass > changeit -noprompt -alias RootCA -file /etc/ssl/certs/RootCAcert2.pem}} > > but the certificate did not work too. Unfortunately we would like to use > LDAPS not only LDAP. In other programs connection is working without problems. > > Could you be so kind and help identify a problem and find solution for this? -- This message was sent by Atlassian Jira (v8.20.10#820010)