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https://issues.apache.org/jira/browse/GUACAMOLE-1548?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17512462#comment-17512462
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Vlad Trofimov edited comment on GUACAMOLE-1548 at 3/25/22, 4:17 PM:
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[~vnick] - I'm attaching two screenshots of the java consoles from a macOS
Monterey + macOS Big Sur client. In my specific use-case, I'm getting a black
screen on Monterey, but I've had other users report getting an error message
reading "The connection has been closed because the server is taking too long
to respond". I don't see anything telling in the Network or Console logs (I do
notice that error, but it appears in both cases - so I don't think that's
causing the problem). I don't believe there are any modifications to the source
code. In both cases, I'm using the same Guacamole appliance and target desktop.
*Big Sur:*
!image-2022-03-25-09-14-10-267.png!
*Monterey:*
!image-2022-03-25-09-14-10-307.png!
was (Author: JIRAUSER286369):
[~vnick] - I'm attaching two screenshots of the java consoles from a macOS
Monterey + macOS Big Sur client. In my specific use-case, I'm getting a black
screen on Monterey, but I've had other users report getting an error message
reading "The connection has been closed because the server is taking too long
to respond". I don't see anything telling in the Network or Console logs. I
don't believe there are any modifications to the source code. In both cases,
I'm using the same Guacamole appliance and target desktop.
*Big Sur:*
!image-2022-03-25-09-14-10-267.png!
*Monterey:*
!image-2022-03-25-09-14-10-307.png!
> Safari 15.3 RDP Issues
> ----------------------
>
> Key: GUACAMOLE-1548
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1548
> Project: Guacamole
> Issue Type: Bug
> Reporter: Vlad Trofimov
> Priority: Minor
> Attachments: image-2022-03-25-09-14-10-267.png,
> image-2022-03-25-09-14-10-307.png
>
>
> When using Guacamole 1.4 via Safari 15.3 to connect to a Windows 10 Desktop,
> users are experiencing a few different issues:
> # Error message with latency (not re-creatable at this moment)
> # Black screens (re-creatable)
> # Frozen screen (re-creatable, you can see the desktop but no mouse/keyboard
> actions)
> When switching to Chrome, there were no issues. This was tested on macOS
> Monterey. Safari on macOS Catalina experienced no problems. Please let me
> know which logs would be helpful to understand the issue.
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