Do you get any SQL errors? We have seen some systems having problems installing this update due to a Key constraint violation in the Platforms table. The error will look like:
SQL_ERROR - State:23000 Native DB Error:547 Msg:[Microsoft][ODBC SQL Server Driver][SQL Server]ALTER TABLE statement conflicted with COLUMN FOREIGN KEY constraint 'Pltfm_ChkPltfm_FK'. The conflict occurred in database 'RealSecureDB', table 'Platforms', column 'PlatformID'. There is a New KB article on the support website called "Why won't my DBXPU 1.86 apply to SiteProtector?" under Site Protector and XPUs that will tell you how to install the XPU if you fall into this category. Lamar -----Original Message----- From: [EMAIL PROTECTED] On Behalf Of Hertzog, Albert Sent: Tuesday, January 17, 2006 11:44 PM To: Soldatov, Sergey V.; [EMAIL PROTECTED] Subject: Re: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install I have exactly the same problem when applying the update DB_XPU_1_86. Regards Albert Hertzog Technology Risk Management FirstRand Bank +2711 889 5208 +2783 660 8994 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Soldatov, Sergey V. Sent: 17 January 2006 01:30 To: [email protected] Subject: [ISSForum] DB_XPU_1_86_X_20060112.xpu failed to install Installation of update failed. Error: The XPU failed to install. [ID=0xc742001c] Waiting for install to complete for package SiteProtector/DB_XPU_1_86_X_20060112.xpu Starting install of update package SiteProtector/DB_XPU_1_86_X_20060112.xpu Unpacking update package SiteProtector/DB_XPU_1_86_X_20060112.xpu Installing the update ... 100% downloaded - SiteProtector/DB_XPU_1_86_X_20060112.xpu Downloading update file SiteProtector/DB_XPU_1_86_X_20060112.xpu for SiteProtector Database Update (XPU 1.86) Any ideas? Thanks. --- Best regards, Sergey V. Soldatov. Information security department. tel/fax +7 495 745 89 50 tel +7 495 777 77 07 (1613) _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328. ________________________________________________________________________ ___________________________ "The information contained in this e-mail is confidential and may contain proprietary information. It is meant solely for the intended recipient. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted in reliance on this, is prohibited and may be unlawful .No liability or responsibility is accepted if information or data is, for whatever reason corrupted or does not reach its intended recipient. No warranty is given that this e-mail is free of viruses. The views expressed in this e-mail are, unless otherwise stated, those of the author and not those of FirstRand Bank Limited or its management. FirstRand Bank Limited reserves the right to monitor, intercept and block e-mails addressed to its users or take any other action in accordance with its e-mail use policy. Licensed divisions of FirstRand Bank Limited are authorised financial service providers in terms of the Financial Advisory and Intermediary Services Act 37 of 2002." ________________________________________________________________________ ___________________________ _______________________________________________ ISSForum mailing list [email protected] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
