Our solution to this problem was to handle it within the MTA. Don't know
about postfix, but with Exim and virtual users, I was able to setup
vacataions/autoreplies that came from a mysqdb.
HTH
B
Phil Durbin wrote:
That would make it workable. I've been asked for the same thing, and
would welcome a solution.
I talked to another hi-ed Cyrus IMAP admin and his users have asked
for autoreplies as well. It must be a fairly common request.
Another aspect of it that has bothered me is that HR typically wants to
say "your message has been received", but are there situations where the
reply is sent and the message not delivered? Disk failure perhaps,
or the recipient mailbox over quota. In such cases the message should
bounce, but maybe not for a few days, and in the meantime the sender
thinks it has been received. The consequences are different than they
are for an ordinary vacation notice. It could be more of a legal
question than an email question.
Right, our autoreply says "Your materials have been forwarded to the
appropriate department for consideration." I guess it's true enough.
. . at least by this point the message has gone through out Postfix
and SpamAssassin servers and made it to our Cyrus servers. I'm sure
most people receiving the autoreply don't want to hear about the
nuances of email delivery, but your point is well taken.
One thing our users don't have to worry about is being over quota. . .
we don't have them!
Thanks again for your feedback, everyone.
Phil
--Phil Durbin
Senior Systems Analyst
Berklee College of Music
[EMAIL PROTECTED]
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