Ken Murchison wrote:
Nick Trenary wrote:
Nick Trenary wrote:
I have a user who topped out her quota. We tried emptying the trash
and received an i/o error. The following line showed up in my
mailaccess log.
IOERROR: user.username.Trash zero index record 14/3941.
I've tried increasing her quota and reconstructing her account, no
luck. The new quota is recognized in her account but I still can't
delete messages.
I dug into her Trash folder and noticed that she has a two new files
labeled cyrus.cache.new and cyrus.header.new along with the
cyrus.cache and cyrus.header. Is there something that needs to be
done with these files?
Did the user still have their IMAP client active when you
reconstructed the mailbox? Make sure that user.username.Trash isn't
being accessed when you do the reconstruct.
Tried that. No luck. Is there a way I can purge all messages or simply
recreate the Trash folder? She doesn't need any of the messages.
--
Nick Trenary
Computer Information Systems Analyst
Cedar Rapids Public Library
Office: 319.398.5145 x267
Cell: 319.310.7699
----
Cyrus Home Page: http://asg.web.cmu.edu/cyrus
Cyrus Wiki/FAQ: http://cyruswiki.andrew.cmu.edu
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
