I don't see a -i as a valid argument in the reconstruct src. Maybe its from an older version.

What upgrade did you perform? To 10.4 I assume.


I think you need to run reconstruct with -rfx user.username.foldername (wherever the missing mail is located) to rebuild the index. You might want to back up all the cyrus.* files before doing this, since you've had unpredictable results.

Some mail clients (I think Apple Mail and outlook) can get confused about the date for the missing messages after a reconstruct.


Can your user's IMAP client access the inbox? or is that still a problem?



-Patrick

On Aug 18, 2005, at 5:46 PM, Jed Davidow wrote:

I have been having some serious cyrus problems all week. I do not understand why they are occurring, and I hope that someone here can help me out.

We are runnng Mac OS Server 10.3.9

After an upgrade, I have one user (out of 10) whose inbox was truncated from 3000 messages to 6.

I checked, and the messages are still in /var/spool/imap/user/USER.

I stopped the mail server and ran (as cyrus)
 /usr/bin/cyrus/bin/reconstruct -f -r user/USER

What did this do? It makes the user's inbox dissapear. It shows up in cyradmin, shows up in a client subscribe list, but the IMAP client cannot access it, and I get this error when mail is delivered to it:

Aug 18 14:28:42 localhost postfix/pipe[1876]: 76E1E3656F6: to=, orig_to=, relay=procmail, delay=23, status=deferred (temporary failure)

Note: This is the THIRD time this particular thing has happened to this user's inbox. I also managed to nuke on of his subfolders in the same manner.

I also tried to run
  /usr/bin/cyrus/bin/reconstruct -x user/USER
but this did not help.

To fix this, I have had to rebuild the ENTIRE cyrus db. And when I do, the reconstruct tool seems to miss some of the mail in this user's folders. (reconstruct -i).

Does anyone have any ideas? Any at all? Apple TS is zero help.

Some other questions:
what is the reconstruct -i switch for? It seems to help rebuild the DB, but I cannto find any documentaion on it (I got it from another user who suggested to use that to rebuild).

I am really just trying to understand why all this is happening. Thanks in advance.

Jed
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