I have a very strange problem with cyrus imapd in combination with outlook (office XP version). When a user contacts our imap server from Japan, he can only see approx. half the emails. However when he contacts the server from within our office in The Netherlands, all emails are visible. There does not seem to be a pattern in the emails that can be accessed: I checked for the size of the missing emails, HTML/Plain text messages, but it seems to me that it is really random whether a mail can be accessed or not. Since the mails are received by the server, I suspect outlook, but why should outlook work from within our office and not in Japan?
I am using cyrus-imapd-2.2.3-11 on fedora core2
The user that has the problems uses a Japanese version of windows XP and
the office XP version of outlook. (both in Japan and in our office)
Certainly different versions of MS Office / Outlook XP. Latest SP installed? Did you check the knowledgebase? IMHO this is a known problem (reports running dovecot too). Good time and reason to switch over using a more secure and proper functioning email client ;)
Alexander
Hi Alexander,
Thanks for your reply.
I just checked the endless list of bugs and security issues, and there is a fair change that one of the million issues causes the problems that we have. I will instruct all our users to install the latest office service pack and then cross my fingers and hope that the problem is solved.
I wish I could force people to switch to another email client, but this is beyond my responsibility. Nevertheless, I convinced some 75% of our employees to use an open source email client. Next step is the introduction of an open source office package...;)
Kees.
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