On Wed, 2 Jun 2004, Andrew J Caird wrote:
> Hello all,
> We are planning on migrating a UW IMAP server to Cyrus IMAP (2.2.5), and
> I have some questions about client configuration; not exactly a Cyrus
> questions, but perhaps someone here has dealt with this before.
>
> 1. Apple's Mail.app doesn't see the users' folders until the "IMAP
> Prefix Path" is set in the configuration. We'll migrate about 150
> people who use this client, and even if we give instructions before
> hand, this will generate 200 calls to the helpdesk on the Monday
> after we do this. Is there any way of having the server share this
> information with this client, since the server certainly knows my
> "IMAP Prefix Path"? Or should this simply work and I've done
> something wrong?
We decided after a week of user complaints to change to "altnamespace:
yes". With that option set, you don't need to set the IMAP Prefix to
"INBOX." in the clients. It also makes more sense to the users as well.
Andy
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