Sadly we rotate the log files every 10 days, and any logs during the time frame for this have rotated out. And we don't know how to replicate the problem short of stopping the server. Which we don't want to do just to troubleshoot this. :) And I can't check to see if both the index files you ask about exist since we have fixed all the affected accounts. :(
Yes, we are talking about a stop/start cycle. Which is one reason I asked a little while ago about the "proper" way to shut down the server. All we currently do is send a SIGKILL to the master process. I'm planning to update our init script to put a shutdown message in place and wait five minutes before actually sending the signal in hopes that will help reduce the occurences. Really its not a large percentage. At most close to 100 on machines with over 8000 accounts on them. However, having to do it at all is somewhat disturbing. Particularly when one doesn't know why.
Regards, Earl Shannon -- Systems Programmer, Information Technology Division North Carolina State University http://www.earl.ncsu.edu
Lawrence Greenfield wrote:
Date: Wed, 3 Mar 2004 15:15:58 -0500 (EST) From: Rob Siemborski <[EMAIL PROTECTED]>
On Wed, 3 Mar 2004, Earl R Shannon wrote:
> The stop/start is when this seems to happen. Is it not possible that > imapd processes are being SIGKILLed and leaving the index files > in an untenable state?
The "running" index files are never updated directly -- the .NEW files are written out, and then moved (atomicly via rename()) into place.
Err, that's not true. The index files for some things (like \Answer flag updates) are modified in place, since rewriting/renaming the entire file would be too slow.
However, if we're talking a stop/start cycle (and not even a reboot) I don't understand how these files are getting corrupted.
The existance of .NEW files seem to indicate that an EXPUNGE is going on. Is there both a cyrus.index.NEW _and_ cyrus.cache.NEW? (If one gets renamed and the other doesn't, that yields a corrupt mailbox.)
Are there any syslog'd messages when the user attempts to SELECT the corrupt mailbox?
Larry
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