Hi everyone -

About a month ago, I implemented size restrictions on our mail service for
mailbox size and message size.  There have been no problems at all until
yesterday.

I have a user who is saying that someone is having problems sending them an
email with an attachment.  I confirmed that they have several files, all of
which are 10MB+ (my calculations are that they are 165MB in total) and that
they are sending the attachments in separate emails, none of which exceed
the maximum message size.  However, they are getting an error message that
the mailbox is full or they have exceeded the message size.  

The settings for the domain that I have are as follows:
  Default Max Mailbox Size:  262144000  (250MB)
  Single Message Max. Size:  36700160  (35MB)
  Max. Outbound Msg. Size:  20971520 (20MB)

The person's mailbox has only a few KB of files stored in it, so that
shouldn't be a problem.

I hate to remove the restrictions on the mailbox, but not sure what else to
tell them.  

Any thoughts?

Todd


To Unsubscribe: http://imailserver.com/support/discussion_list/
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://imailserver.com/support/kb.html

Reply via email to