Hi Eirik,

for OTRS core, I reduced a lot of the redundant strings (free text and
time fields, calendars). In OTRS 3.1, translation of these should be easier.

Regards, mg

Am 17.04.11 18:54, schrieb Eirik Wulff:
> All,
>
> I think I have managed to translate ITSM 3.0.2 to Norwegian. Please
> find the result attached in a zip. This was mostly easy (after finding
> an ITIL dictionary translating the terminology to Norwegian), but I
> got to say that it felt a bit redundant to have so many of the strings
> from the OTRS core inside nb_NO_ITSMChangeManagement.pm. As this file
> is loaded AFTER nb_NO.pm, the effect is that many translation phrases
> are removed from the GUI. I did A LOT of copy-pasting to transfer the
> already translated strings to nb_NO_ITSMChangeManagement.pm.
>
> Another comment is that it REALLY should be done something to the free
> text phrases inside OTRS. There are about 3-400 strings of type
> "{'Defines the default selection of the free key field number ## for
> XXX (if more than one option is provided).'}", where ## are numbers
> from 1 to 50 and XXX is "changes|tickets|articles|workorders".
> Instead, it would do with just a few of type "{'Defines the default
> selection of the free key field number %s for %s (if more than one
> option is provided).'}". Just a suggestion to reduce our workload a
> whole lot. I have translated some of them, but not all by far... ;)
>
> I can see that it could be nice to use another language terminology
> inside ITSM installations (perhaps changing 'Agent' to a more ITIL-ish
> term and so on), and that this could justify the need for redundant
> phrases in the language files. For now, at least, I think I have
> secured most of the GUI visible to agents and customers.
>
> Kind regards,
>
>
> Eirik Wulff / [email protected] <mailto:[email protected]>
> *epledoktor as*
>
> =
>
>
>
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Martin Gruner
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