Hey Diamantis.
Can you do a few things for me. 1. First purge all current jobs. 2. Set the loglevel in cups to debug. Goto /etc/cups and edit your cupsd.conf file. You'll want to change LogLevel to debug instead of info. Then you'll need to restart cups. sudo /etc/init.d/cupsys restart should do it. Rerun a print job. Then post back or email me your /var/log/cups/error_log file. 3. Send me any errors or the file in /var/log/messages 4. Can you post me the output for lsusb? 5. Can you run this command 'ls -l /dev/bus/usb/005' and post that back. Thanks jh Diamantis Sellis wrote: > Hi, > > > I run Ubuntu 7.04 and I have am fighting to print with my HP deskjet > 3653. I have followed the instructions described at > http://hplip.sourceforge.net/install/index.html (both for automatic and > manual installation). Every time I install hplip I am able to print and > everything seems to be working fine. When I reboot and try to send a > page to the printer nothing happens. If I check the printer status I see > the message "Printing: open device failed; will retry in 30 seconds...". > I attach my hp-check.log file after the last reboot (before rebooting > printer was working). > Any idea of what is going wrong? > > Thank you very much. > Diamantis > > > > > ------------------------------------------------------------------------ > > hp-check[6062]: info: : > Initializing. Please wait... > Distributor ID: Ubuntu > > Release: 7.04 > > scheduler is running > > 1.2.8 > > Linux dell 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686 > GNU/Linux > > hp-check[6062]: info: : > hp-check[6062]: info: :--------------- > hp-check[6062]: info: :| SYSTEM INFO | > hp-check[6062]: info: :--------------- > hp-check[6062]: info: : > hp-check[6062]: info: :Basic system information: > hp-check[6062]: info: :Linux dell 2.6.20-16-generic #2 SMP Sun Sep 23 > 19:50:39 UTC 2007 i686 GNU/Linux > hp-check[6062]: info: : > hp-check[6062]: info: :Distribution: > hp-check[6062]: info: :ubuntu 7.04 > hp-check[6062]: info: : > HPOJ running? > hp-check[6062]: info: :No, HPOJ is not running (OK). > hp-check[6062]: info: : > hp-check[6062]: info: :Checking Python version... > hp-check[6062]: info: :OK, version 2.5.1 installed > hp-check[6062]: info: : > hp-check[6062]: info: :Checking PyQt version... > hp-check[6062]: info: :OK, version 3.17 installed. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking SIP version... > hp-check[6062]: info: :OK, Version 4.5 installed > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for CUPS... > hp-check[6062]: info: :Status: scheduler is running > hp-check[6062]: info: :Version: 1.2.8 > hp-check[6062]: info: : > hp-check[6062]: info: :---------------- > hp-check[6062]: info: :| DEPENDENCIES | > hp-check[6062]: info: :---------------- > hp-check[6062]: info: : > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: cups - Common Unix Printing > System... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: cups-devel- Common Unix > Printing System development files... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: gcc - GNU Project C and C++ > Compiler... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: GhostScript - PostScript and > PDF language interpreter and previewer... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: libcrypto - OpenSSL > cryptographic library... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: libjpeg - JPEG library... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: libnetsnmp-devel - SNMP > networking library development files... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: libpthread - POSIX threads > library... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: libtool - Library building > support services... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: libusb - USB library... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: make - GNU make utility to > maintain groups of programs... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: PIL - Python Imaging Library > (required for commandline scanning with hp-scan)... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: ppdev - Parallel port support > kernel module.... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: PyQt - Qt interface for > Python... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: python-devel - Python > development files... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: Python 2.3 or greater - > Required for fax functionality... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: Python 2.2 or greater - > Python programming language... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: Reportlab - PDF library for > Python... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: SANE - Scanning library... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: SANE - Scanning library > development files... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: scanimage - Shell scanning > program... > warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality > may not function properly. > hp-check[6062]: info: :To install this dependency, execute this command: > hp-check[6062]: info: :sudo apt-get install --yes --force-yes libsane > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for dependency: xsane - Graphical scanner > frontend for SANE... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: : > hp-check[6062]: info: :---------------------- > hp-check[6062]: info: :| HPLIP INSTALLATION | > hp-check[6062]: info: :---------------------- > hp-check[6062]: info: : > hp-check[6062]: info: : > hp-check[6062]: info: :Currently installed HPLIP version... > hp-check[6062]: info: :HPLIP 2.7.9 currently installed in '/usr/share/hplip'. > hp-check[6062]: info: : > hp-check[6062]: info: :Current contents of '/etc/hp/hplip.conf' file: > hp-check[6062]: info: :# hplip.conf. Generated from hplip.conf.in by > configure. > > [hpssd] > # Note: hpssd does not support dynamic ports > # Port 2207 is the IANA assigned port for hpssd > port=2207 > > [hplip] > version=2.7.9 > > [dirs] > home=/usr/share/hplip > run=/var/run > ppd=/usr/share/ppd/HP > ppdbase=/usr/share/ppd > doc=/usr/share/doc/hplip-2.7.9 > icon=/usr/share/applications > cupsbackend=/usr/lib/cups/backend > foomatic=/usr/share/foomatic > > # Following values are determined at configure time and cannot be changed. > [configure] > network-build=yes > pp-build=no > gui-build=yes > scanner-build=yes > fax-build=yes > cups11-build=no > doc-build=yes > shadow-build=no > foomatic-xml-install=yes > foomatic-ppd-install=no > internal-tag=2.7.9.13 > > hp-check[6062]: info: : > hp-check[6062]: info: :---------------------- > hp-check[6062]: info: :| INSTALLED PRINTERS | > hp-check[6062]: info: :---------------------- > hp-check[6062]: info: : > hp-check[6062]: info: : > hp-check[6062]: info: :deskjet_3600 > hp-check[6062]: info: :------------ > hp-check[6062]: info: :Type: Printer > hp-check[6062]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend. > hp-check[6062]: info: :Device URI: hp:/usb/deskjet_3600?serial=LPDT L7 > hp-check[6062]: info: :PPD: /etc/cups/ppd/deskjet_3600.ppd > hp-check[6062]: info: :PPD Description: HP DeskJet 3650 Foomatic/hpijs > (recommended) > hp-check[6062]: info: :Printer status: printer deskjet_3600 now printing > deskjet_3600-22. enabled since Wed 03 Oct 2007 09:18:37 AM PDT > open device failed; will retry in 30 seconds... > hp-check[6062]: info: : > hp-check[6062]: info: :---------------------- > hp-check[6062]: info: :| SANE CONFIGURATION | > hp-check[6062]: info: :---------------------- > hp-check[6062]: info: : > hp-check[6062]: info: :'hpaio' in '/etc/sane.d/dll.conf'... > hp-check[6062]: info: :OK, found. SANE backend 'hpaio' is properly set up. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking output of 'scanimage -L'... > error: scanimage not found. > hp-check[6062]: info: : > hp-check[6062]: info: :--------------------- > hp-check[6062]: info: :| PYTHON EXTENSIONS | > hp-check[6062]: info: :--------------------- > hp-check[6062]: info: : > hp-check[6062]: info: :Checking 'cupsext' CUPS extension... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking 'pcardext' Photocard extension... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking 'hpmudext' I/O extension... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: :Checking 'scanext' SANE scanning extension... > hp-check[6062]: info: :OK, found. > hp-check[6062]: info: : > hp-check[6062]: info: : > hp-check[6062]: info: :----------------- > hp-check[6062]: info: :| USB I/O SETUP | > hp-check[6062]: info: :----------------- > hp-check[6062]: info: : > hp-check[6062]: info: : > hp-check[6062]: info: :Checking for permissions of USB attached printers... > hp-check[6062]: info: :HP Device 0x7204 at 005:002: > hp-check[6062]: info: : Device URI: hp:/usb/deskjet_3600?serial=LPDT L7 > > hp-check[6062]: info: : Device node: /dev/bus/usb/005/002 > hp-check[6062]: info: : Mode: 0666 > hp-check[6062]: info: : > hp-check[6062]: info: :----------- > hp-check[6062]: info: :| SUMMARY | > hp-check[6062]: info: :----------- > hp-check[6062]: info: : > error: 1 error or warning. > hp-check[6062]: info: : > hp-check[6062]: info: :Summary of needed commands to run to satisfy missing > dependencies: > hp-check[6062]: info: :sudo apt-get install --yes --force-yes libsane > hp-check[6062]: info: : > hp-check[6062]: info: :Please refer to the installation instructions at: > hp-check[6062]: info: :http://hplip.sourceforge.net/install/index.html > > > > > > ------------------------------------------------------------------------ > > ------------------------------------------------------------------------- > This SF.net email is sponsored by: Splunk Inc. > Still grepping through log files to find problems? Stop. > Now Search log events and configuration files using AJAX and a browser. > Download your FREE copy of Splunk now >> http://get.splunk.com/ > > > ------------------------------------------------------------------------ > > _______________________________________________ > HPLIP-Help mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/hplip-help ------------------------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Still grepping through log files to find problems? Stop. Now Search log events and configuration files using AJAX and a browser. Download your FREE copy of Splunk now >> http://get.splunk.com/ _______________________________________________ HPLIP-Help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/hplip-help
